I've had this droid 4 for a year and a half, and all the sudden a couple weeks ago it started dying on me. It's impossible to get an indication of the battery unless the phone is turned off, but once the phone shuts off (after no warning, I've literally been mid-text when the screen goes black) and I've plugged it into the charger it will turn on to the Motorola symbol -- and go no further. I've been turning it off manually (often takes a few tries), then letting it charge. Except for the battery indicator either stuck at a false percentage or displaying a question mark, it works normally otherwise.
Last night I thought I'd fatally discharged the battery, since it was at 0%, and was still at 0% this morning. However, I had some success getting it to work using the USB charger with my computer -- that was also the first thing to make the green indicator light turn on since I can remember. However, both using the USB and outlet to charge I've found it doesn't seem to charge UNLESS the phone is powered down. Since I've been sitting here it's very slowly charged up enough to turn on via the USB, only to deplete that and die a minute later despite not being moved.
I've previously had one issue with the battery, where I had to send it in and get it factory recharged, about half a year ago.
No new apps in months, so I can't imagine they have anything to do with it.
This is incredibly distressing, and any advice or just insight would be very much appreciated! I'm planning to take it into a Verizon store this weekend to get it looked at, or is my phone a lost cause?
I'd rather not lose app info, if it could be helped. (If it comes to that, is there a way to save/retrieve my info off the dead phone? I'm pretty nonchalant about saving things, since I'm an idiot. (And it's nothing important, just sentimental.))
EDIT:
Now the USB is actually charging the phone while on, miraculously. Up all the way to 10%! However, the green LED has gone off again. I'm suspecting this particular issue is related to the loose port, which makes it very picky about when it wants to charge. I'm too afraid of messing it up to switch to the wall outlet though.
Last night I thought I'd fatally discharged the battery, since it was at 0%, and was still at 0% this morning. However, I had some success getting it to work using the USB charger with my computer -- that was also the first thing to make the green indicator light turn on since I can remember. However, both using the USB and outlet to charge I've found it doesn't seem to charge UNLESS the phone is powered down. Since I've been sitting here it's very slowly charged up enough to turn on via the USB, only to deplete that and die a minute later despite not being moved.
I've previously had one issue with the battery, where I had to send it in and get it factory recharged, about half a year ago.
No new apps in months, so I can't imagine they have anything to do with it.
This is incredibly distressing, and any advice or just insight would be very much appreciated! I'm planning to take it into a Verizon store this weekend to get it looked at, or is my phone a lost cause?
I'd rather not lose app info, if it could be helped. (If it comes to that, is there a way to save/retrieve my info off the dead phone? I'm pretty nonchalant about saving things, since I'm an idiot. (And it's nothing important, just sentimental.))EDIT:
Now the USB is actually charging the phone while on, miraculously. Up all the way to 10%! However, the green LED has gone off again. I'm suspecting this particular issue is related to the loose port, which makes it very picky about when it wants to charge. I'm too afraid of messing it up to switch to the wall outlet though.
