Droid 3 frozen in "manual" sleep mode

Discussion in 'Motorola Droid 3' started by ssj11mav, Sep 16, 2011.

  1. jpblock82
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    jpblock82 New Member

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    Yes, the update screwed up sleep mode for some reason...so now we get to wait for another update to fix this update. :)

    Sent from my DROID3 using DroidForums
  2. sspate
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    sspate New Member

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    My daughter and I both have the same problem! I got mine to turn back on only once. Other times we have to remove battery. And when we do turn back on its in airplane mode.
  3. k9nikita
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    k9nikita Member

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    I have an issue that is close to that, my phone will randomly freeze and I have to do a battery pull to reset it. sometimes it will do it after it goes to sleep it wont wake up or just randomly while it is on. please help this is my second D3 and it is extremely frustrating.
  4. shane1
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    shane1 New Member

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    ha i never use sleep mode but i just tried it and its frozen . i did try it when it first came out and it was slow to wake but now nothin lol...its not sleep mode its in hibernation mode lol...battery pull and in airplane mode i think we have a bug
    Last edited: Oct 8, 2011
  5. mjrgnsn
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    mjrgnsn New Member

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    I just got my phone yesterday from Verizon and discovered same issue. Plugged it in and allowed access...
  6. youdoneyo69
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    youdoneyo69 New Member

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    I use Sleep Mode regularly and sometimes I can't get it out and have to pull the battery but all I do is hold the screen on/off button for about 5 seconds then release it and it wakes up out of Sleep Mode hope this helps
  7. mjrgnsn
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    mjrgnsn New Member

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    sleep mode function...

    Thanks! Holding down the button for 5 seconds worked!
  8. JonDroid3
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    JonDroid3 New Member

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    This is definitely a bug. My wife and I both have Droid 3s and she's been complaining about this for the past few weeks. Our phones are configured the same (I'm the phone tech in the family) but I figured out that she puts her phone in sleep mode while I just give the power button a quick tap to shut it off. I just did the sleep mode experient on my phone and, sure enough, it's not asleep, more like in a coma. The only thing that works is to pop the battery or plug in the charger. I suspect there may be a hardware component operating here since I've seen posts saying that pressing the power button for 5 seconds works. It definitely does not work for either of our phones, AND... my wife's phone had to be replaced the first week she had it due to a defective power button. Maybe we have a multi-variable problem here.
  9. Wwefan602
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    Wwefan602 New Member

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    HELP! I ENTERED SLEEP MODE THEN I CONNECTED IT TO THE CHARGER THEN IT TURNED ON NOW WHEN I TURN ON MY DROID 3 it's just a Black screen i can't do anything I. Tried removing the battery it still docent work help
  10. JonDroid3
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    JonDroid3 New Member

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    The first thing I would do is unplug the charger and then plug it in again and try to turn the phone on. If that doesn't work, and if the phone is still under warrantee, you have two options: 1) Go to the store where you bought it and see if they can replace the phone, or 2) Call the Motorola warrantee replacement number 1-866-406-5154 (the number is on the sticker attached to the USB charger cable that came with your phone). When my wife's original Droid 3 had the same problem that you are reporting the people at our local Verizon store gave her a hard time, so I called the Motorola number (see option #2 above) and they shipped a replacement to us that arrived the next day.

    Good luck, and keep us all posted on your progress.

    Jon
  11. matt3
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    matt3 New Member

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    I just got my Droid 3 about a month ago, and I encountered the same problem when I put the phone to sleep for dinner. I tried to turn it back on with the power button, both with a short press and a hold attempt (30+ seconds) to no avail. I knew it had a substantial charge left, and didn't feel like taking the battery out, so I tried what came naturally, and it woke up a moment later:

    Open slide-out keyboard, hold power button, and mash a lot of keys simultaneously - phone wakes up to the standard unlock screen.

    I can't say that will work for everyone, but it beats taking off the case and pulling the battery for those that do get it to work. Good luck!
  12. robt_strong
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    robt_strong New Member

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    Plugging the charger in and then turning the phone on works for me.
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