Droid 3 frozen in "manual" sleep mode

Discussion in 'Motorola Droid 3' started by ssj11mav, Sep 16, 2011.

  1. 2_slow
    Offline

    2_slow New Member

    Joined:
    Sep 23, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0

    Ours says 5.6.890.XT862
     
  2. yapster
    Offline

    yapster New Member

    Joined:
    Sep 25, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Same version that you have. 5.6.890.
     
  3. fishacura
    Offline

    fishacura Member

    Joined:
    Aug 30, 2011
    Messages:
    253
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    It is true that the problem doesn't happen to everyone. I have the issue and my wife doesnt (same phone, same version, same purchase date).

    I have found a slight "workaround" for it.

    When my phone is in sleep mode, the only way I can get it back on without removing the battery is to plug it into a wall outlet...for some reason that seems to bring it back to life.
     
    Last edited: Oct 3, 2011
  4. fishacura
    Offline

    fishacura Member

    Joined:
    Aug 30, 2011
    Messages:
    253
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Not true for many of us....When put into sleep mode the phone will not wake up.
     
  5. Andreos
    Offline

    Andreos New Member

    Joined:
    Sep 8, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I have the system update and this just happened to me

    I've had my Droid3 since mid-August and used the manually selected sleep mode a few times - no problem.

    Then I got the system update last Friday September 30, and today when I used manual sleep mode, the phone wouldn't wake up. I had to remove the battery to get it working again. A last-ditch move on my part since I had previously not heard of nor experienced the problem.

    My (sample of one) experience is that this problem was introduced on my phone by the system update! (Version 5.6.890.XT862.Verizon.en.US)
     
    Last edited: Oct 3, 2011
  6. jpblock82
    Offline

    jpblock82 Member

    Joined:
    Jan 8, 2010
    Messages:
    120
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Yes, the update screwed up sleep mode for some reason...so now we get to wait for another update to fix this update. :)

    Sent from my DROID3 using DroidForums
     
  7. sspate
    Offline

    sspate New Member

    Joined:
    Oct 8, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My daughter and I both have the same problem! I got mine to turn back on only once. Other times we have to remove battery. And when we do turn back on its in airplane mode.
     
  8. k9nikita
    Offline

    k9nikita Member

    Joined:
    Dec 1, 2009
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I have an issue that is close to that, my phone will randomly freeze and I have to do a battery pull to reset it. sometimes it will do it after it goes to sleep it wont wake up or just randomly while it is on. please help this is my second D3 and it is extremely frustrating.
     
  9. shane1
    Offline

    shane1 Member

    Joined:
    Apr 6, 2011
    Messages:
    125
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    ny
    Ratings:
    +0
    ha i never use sleep mode but i just tried it and its frozen . i did try it when it first came out and it was slow to wake but now nothin lol...its not sleep mode its in hibernation mode lol...battery pull and in airplane mode i think we have a bug
     
    Last edited: Oct 8, 2011
  10. mjrgnsn
    Offline

    mjrgnsn New Member

    Joined:
    Oct 18, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I just got my phone yesterday from Verizon and discovered same issue. Plugged it in and allowed access...
     
  11. youdoneyo69
    Offline

    youdoneyo69 New Member

    Joined:
    Jan 2, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I use Sleep Mode regularly and sometimes I can't get it out and have to pull the battery but all I do is hold the screen on/off button for about 5 seconds then release it and it wakes up out of Sleep Mode hope this helps
     
  12. mjrgnsn
    Offline

    mjrgnsn New Member

    Joined:
    Oct 18, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    sleep mode function...

    Thanks! Holding down the button for 5 seconds worked!
     
  13. JonDroid3
    Offline

    JonDroid3 New Member

    Joined:
    Oct 2, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    This is definitely a bug. My wife and I both have Droid 3s and she's been complaining about this for the past few weeks. Our phones are configured the same (I'm the phone tech in the family) but I figured out that she puts her phone in sleep mode while I just give the power button a quick tap to shut it off. I just did the sleep mode experient on my phone and, sure enough, it's not asleep, more like in a coma. The only thing that works is to pop the battery or plug in the charger. I suspect there may be a hardware component operating here since I've seen posts saying that pressing the power button for 5 seconds works. It definitely does not work for either of our phones, AND... my wife's phone had to be replaced the first week she had it due to a defective power button. Maybe we have a multi-variable problem here.
     
  14. Wwefan602
    Offline

    Wwefan602 New Member

    Joined:
    Dec 11, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    HELP! I ENTERED SLEEP MODE THEN I CONNECTED IT TO THE CHARGER THEN IT TURNED ON NOW WHEN I TURN ON MY DROID 3 it's just a Black screen i can't do anything I. Tried removing the battery it still docent work help
     
  15. JonDroid3
    Offline

    JonDroid3 New Member

    Joined:
    Oct 2, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    The first thing I would do is unplug the charger and then plug it in again and try to turn the phone on. If that doesn't work, and if the phone is still under warrantee, you have two options: 1) Go to the store where you bought it and see if they can replace the phone, or 2) Call the Motorola warrantee replacement number 1-866-406-5154 (the number is on the sticker attached to the USB charger cable that came with your phone). When my wife's original Droid 3 had the same problem that you are reporting the people at our local Verizon store gave her a hard time, so I called the Motorola number (see option #2 above) and they shipped a replacement to us that arrived the next day.

    Good luck, and keep us all posted on your progress.

    Jon
     
Search tags for this page
droid 3 does not wake up
,
droid 3 is frozen
,

droid 3 sleep mode

,
droid 3 sleep mode problems
,
droid 3 won't wake up from sleep mode
,
how do i get my droid out of sleep mode
,
how to turn on droid 3 from sleep mode
,
how to use sleep mode on droid 3
,
i cannot wake up my droid ultra
,
waking up droid 3