I just got off the phone with Verizon about my 4th or 5th refurbished D2G. I just received this one last Saturday and this one started hanging up right after an incoming call. The first person said that they were showing multiple malfunctions, or something to that effect and transferred me to someone else. That guy ended up giving me a Droid 3 to replace my 2. If I would have known they were going to do that, I would have looked into it to see if another one would be better. Anybody have any thoughts on the D3? On a side night, I must say I've been really impressed with VW customer services people. They've been very very helpful and friendly.