Just received this case from Otterbox after 2 weeks of waiting. Initial impression: It was worth it. First off, the case comes in a fairly simple cardboard packaging that includes: Back Case Back Case Rubbery insert Front Case Screen Protector Mini microfiber cloth small plastic bubble remover There are no written instructions at all, only pictures of step-by-step instructions. Personally, I would have liked some written bits of information because the tiny low resolution pictures kinda suck. When I first held the case in my hand, I was a bit surprised by the thickness. It's a lot thicker than I imagined it would be, though that is a good thing, I think. (Fairly) Exact Case Dimensions when on phone: 4.82" x 2.54" x 0.73" or 12.25cm x 6.45cm x 1.85cm Personally, I'm gonna get a Droid X leather case by Reiko, since the dimensions are fairly close. Installation was not too hard even without anything written. I had a little trouble with the screen protector, since that was the first to go on the phone. The cloth worked, but my own microfiber cloth worked a lot better. The tiny little square they sent is too small for large fingers like mine. The screen protector was a little difficult because it is dry application, so it took a good 5 minutes of pulling it up and re-sticking it to get it near perfect. The instructions say to remove the rubber insert, but I found it easier to leave the insert inside the back case and put the phone into it that way. Installation of the back of the case was really easy and feels very snug. I don't feel much wiggle room in it at all. The port covers are well designed and fit flush to the case when they are in, and come out very easy so you can use the ports. The rubber over top of the volume, camera, and power buttons feels nice. I had no trouble with the volume or camera buttons, but the power button seemed to need a good bit more force to get it to recognize. Likely that will just take some getting used to. Installation of the front case was very easy as well, it simply snaps on the top. Here is the largest drawback I see with this case. It only snaps onto the phone on 3 of the 4 sides. The top, bottom, and volume/camera side of the phone clip on underneath and feel secure. However, the keyboard side has been altered to accommodate for the keyboard and does NOT clip on. This results in that section of the case feeling very flimsy and prone to catching on something. I really hope that isn't the case, and only time will tell. The plastic the front is made from does seem very sturdy, but on my case I can feel that section move up and down with pressure and I don't like the feeling. About the changes made to the front section: The side of it has been shaped from /| kind of a shape to < kind. This allows the top set of keys to be easily accessed and used. I had absolutely no trouble with the top row of keys. Couple more observations. Upon putting the case into my (admittedly dirty) pocket it came out with lint and all kinds of bits of whatnot stuck to the rubber section of the case that shows. It looked really bad, so clean pockets are a must. Also, the case doesn't have a very tacky feel to it. It feels a little more slippery than the phone itself, unless you grip the rubber insert on the side. If you have any questions or requests for pictures, PM me and I'll get back to you.