I had this phone for a week, It happened the first day I got it. Someone called and when I answered, I could not hear what they were saying, (it was almost like static noise) I was told later that they could hear me fine, I thought I messed up something while playing with the phone, I had to turn the phone OFF and then turn it back ON, and then it was fine. Today it happened again, I received 2 calls and I could not hear them. Again I had to turned the phone off and on, to make it work. I am thinking, maybe I trigger something when I press the screen to answer the call??? I re-check all my settings and they all seem OK. What could male this happen? Is there an easy fix to this problem? Otherwise this thing is going back. It's a good thing I kept my old phone!