Droid 2 and Ford Sync

Discussion in 'Android Tech Support' started by way2govw, Mar 5, 2011.

  1. way2govw
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    way2govw New Member

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    My Droid 2 Global was working fine with my new Explorer with Sync for a month. All of the sudden, the Sync in the car cannot connect to the phone. It is paired fine, but just won't connect. Before, as soon as I got in the car with the phone it would connect in just a second or two. I tried redoing the pairing, taking battery out and in, etc. Getting frustrated! Anybody experience this and have any suggestions? Thank you!
  2. njbrandon
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    njbrandon New Member

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    Having the same issues with my Edge. Droid 2 was working fine, now Sync stopped receiving texts and I can't even get calls.
  3. way2govw
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    way2govw New Member

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    I received a tip from someone on the Ford Explorer Facebook page. He suggested doing a 'clean pairing', which meant that I had to reset the Sync back to factory specifications. In the Sync menus it is called Master Reset. I did that, and then the phone paired and connected perfectly again.
  4. njbrandon
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    njbrandon New Member

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    Tried that several times. Deleted sync from my phone, pulled droid battery, deleted phone on sync and master reset. I tried normal pairing and reverse pairing. I can make calls out, which is very staticy, but cannot receive. An obvious connection issue that I can't figure out.
  5. motoconvert
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    motoconvert New Member

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    Check to make sure your sync software in car is up to date. Need a usb drive to do so. Look in your owners manual for directions on how to do. Probably isn't your phone...

    Sent from my Droid using DroidForums App
  6. njbrandon
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    njbrandon New Member

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    How could it work fine last week but now won't accept calls?
  7. motoconvert
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    motoconvert New Member

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    Have you switch roms or a factory reset on your phone?? If so, you need to delete phone from sync and repair the phone...

    And you know how electronics are, it could be up to date tonight, but out of date when you wake up in the morning...lol

    Sent from my Droid using DroidForums App
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