Double checking before buying Rezound...

Discussion in 'HTC Rezound' started by spurscar, Jan 10, 2012.

  1. spurscar
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    spurscar New Member

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    The VZW site is telling me that my data plan/etc is not compatible and that I need to choose a new one.

    Coming from the Incredible.

    Same prices for texting and data plan, so what's up with having to choose "new" ones... what I wanted to double check was if I was truly going to be grandfathered into an unlimited data plan like I've heard.

    Thanks in advance!
  2. macpro88
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    macpro88 DF Super Moderator

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    If the site is giving you issues, I would just call, speak to a human, and make it right. The site might say you need to step down to tiered because of the switch to a 4G phone. This is not true, you can still keep your unlimited. Either go into the store, or call them if the site is not giving you what you want.
  3. acousticshade
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    acousticshade New Member

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    Agreed. I've had no problems when going to one of their brick & mortar stores. Last year they replaced my Eris (under warranty) on the spot with no questions. I kept my unlimited plan (again with no questions) & I probably use between 20-30 meg a month. I just recently went in and got $50 back since they dropped the price to $199 and it took less than 5 minutes to get in/out (although the guy did kind of give me a face similar to when Sheldon Cooper gets stumped -lmao).

    I'm sure there are others out there who can tell you Verizon horrer stories, but for me their service has been top notch.
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