Her phone started off by half the right side of the touch screen not working. I told her to pull the battery and put it back in after a few mins. When she turned it back on it started doing all sorts of crazy stuff, from opening the map, dialing numbers, it installed yelp, but the worst of it is that it started going in and deleting her e-mails. She's on the phone with verizon support now, but is it possible that the phone actually has a virus? I thought that these phones couldn't get virus's because of the OS or something like that. Please let me know what you think. BTW, since I've been typing this the VZ rep had her pull the battery, and it's been stuck at the droid eye screen for the last 3 mins.