Doc to Go Problem

Discussion in 'Android General Discussions' started by barryp3403, Nov 8, 2009.

  1. barryp3403
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    barryp3403 New Member

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    Spreadsheet problems on DataViz Docs to Go

    I tried DataViz “Documents to Go” on my Droid. I had used it on various Palm devices and it is a great program.

    The current version (2.003) would not show my spreadsheets correctly. I use spreadsheets mostly for scheduling and keeping records so they are long (300 to 500 rows) and narrow (3 to 5 columns) with no complex formulas.

    The DOC program and PDF viewer seemed to work fine (I bought the full version) but the spreadsheet viewer scrambled my columns and rows in a strange way. I asked for and e-mail confirms I received a refund.

    Anyone else experience this problem? Is it peculiar to Android 2.0?
  2. DarrellM5
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    DarrellM5 New Member

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    I'm having the same problem. Some of my data is scrambled. Is there an alternative to this program? I need to be able to work with all 4 types of documents, but spreadsheet is the most important.
  3. DaHarder
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    DaHarder New Member

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    You guys are not alone... I'm having similar issues - hmm?
  4. hawkeyes
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    hawkeyes New Member

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    I loaded Documents To Go full version on my Droid and it scrambles the Excel files that are a data file, like a name list. I have used this program on my BB with no problem. I can't seem to get any support from DataViz on this. Anyone have ideas? By the way I love the Droid. The best Smartphone I have ever used and I have had them all. Thanks
  5. fegriffith
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    fegriffith New Member

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    I thought it was just me. I had a spreadsheet with my monthly credit card charges...business on the left rows 1 - 30 (or however many rows it is), and then columns for C1, C2 and Balance. But across the TOP of my spreadsheet it took some of the business names and filled them across the row???

    Very strange.
  6. jwc194
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    jwc194 New Member

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    Hey Guys,

    Just wanted to let you know we're on top of this. Looks like some unanticipated changes in Android 2.0 are causing an issue. We'll get it corrected/updated as soon as we can. Thanks for your patience!

    Jason
    DataViz, Inc.
  7. New2u
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    New2u DF Super Moderator

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    Well thanks for letting us know :) We always value input, esp from those who make the program.
  8. New2u
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    New2u DF Super Moderator

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    Just to let you guys know an update did come out, please see if this has fixed your problems. Update does include xls fixes.
  9. barryp3403
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    barryp3403 New Member

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    I just got word from DataViz that they fixed the spreadsheet problem. I re-downloaded "documents to go" and it works great. :)
  10. jwc194
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    jwc194 New Member

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    You guys beat me to it! But yes, we did release an update. I hope its working for all of you. Sorry for the inconvenience.

    Jason
    DataViz, Inc.
  11. ToddP0530
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    ToddP0530 New Member

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    Is there an advantage to having Docs to go? I have been able to open .doc and .pdf files just fine. I haven't tried an excel document yet, though. Please let me know ... and what is the difference between the free version of docs to go and the paid version. I presume it's editing function in the paid.
  12. hawkeyes
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    hawkeyes New Member

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    Reload

    I downloaded again and for some reason it still is scrambled. Where and how did you get the update? Thanks
  13. New2u
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    New2u DF Super Moderator

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    Updates can be found inside the app market, then hit the menu button and go to downloads, you will see all the installed apps, and see if there are updates available.
  14. New2u
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    New2u DF Super Moderator

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    The paid version not only can open .doc .xml, it can also open power point files, edit the files, and also open up pdfs.
  15. DarrellM5
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    DarrellM5 New Member

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    Installed the update and now mine is working fine. Thanks DataVis for handling this so quickly.
  16. hawkeyes
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    hawkeyes New Member

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    Got it! Thanks Data Viz.
  17. onejake
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    onejake New Member

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    No need to apologize. You guys were aware of the issue, acknowledged it and fixed it in a day. Can't ask for better than this!

    I might have to buy the full version now!
  18. Pinshooter
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    Pinshooter New Member

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    Re-assures my faith in doc2go from previous uses on a palm, and winmo. Will be getting it for the Droid, too....
  19. bigtuna
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    bigtuna New Member

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    doc 2 go did not work for me

    I don't know what the problem is but i can not download my excel files from my corporate exchange account I can only view them the problem with doc 2 go you have to save that attachment. Does anyone know a way around this. Its wierd because online i can save to my desktob but on my Droid i only have the option to OPEN the file and not to save. What do i do because i would love to be able to open the files. Anyone have a suggestion for me.
  20. barryp3403
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    barryp3403 New Member

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    From your e-mail message with the excel file attached select the view or preview button next to the file and select to view with Docs to Go. Once open in Docs To Go tap the menu button. Select File-> Save -> put in the name you want (otherwise everything gets the default name "attachment") and Save. This is how it works with regular e-mail. Let me know if this works for corporate e-mail. :)
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