Disappearing apps... How do we complain to Verizon Wireless or Motorola?

Discussion in 'Motorola Droid Bionic' started by jstwondrng, Sep 13, 2011.

  1. jstwondrng

    jstwondrng Member

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    All,

    I've tried locating a section on both the VZ wireless and Motorola websites concerning issues with the Droid Bionic, specifically the disappearing apps issue. Does anyone know how to do this? Is there a way for a bunch of us to get together and report major issues found? This way, maybe, they will be inclined to work on an update.

    jstwondrng
     
  2. Dave12308

    Dave12308 Silver Member

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    Verizon Wireless and Motorola both have a community forum, much like this one.

    DROID BIONIC by Motorola - Verizon Wireless Community
    https://supportforums.motorola.com/community/google-android/droid_bionic?view=discussions

    If you browse through them, there might already be threads related to your issue. I am experiencing the same thing, but I think it's a software issue that will require a fix to the launcher app. I am pretty sure both Verizon and Motorola are aware of the issue and are looking into it, since it's a very common problem and likely related to the new way they partition the device (internal phone memory=/sdcard; sdcard=/sdcard-ext)
     
  3. Dave12308

    Dave12308 Silver Member

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  4. NinaBelle

    NinaBelle New Member

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    I was told NOT to save apps to
    SD card...I removed all apps from SD card storage and haven't had another problem. I'm not sure it's really a software issue bc it doesn't seem like the phone holds the card very securely anyway...

    Sent from my DROID BIONIC using DroidForums
     
  5. Dave12308

    Dave12308 Silver Member

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    No, i'm pretty convinced it's a software issue. Mostly due to the fact that a typical Android device does NOT treat the entire SD card as an SD-EXT partition.

    Plus, there is some weirdness with the way the internal phone storage and sd card mount to the PC in USB mass storage mode. This points to a software issue, as I should not have to reboot my phone to get my PC to recognize the SD card media in USB storage mode. If it were simply a case of the sd card being loose, a reboot wouldn't fix this particular issue 100% of the time.

    It's common for software issues to cause storage problems. When Windows Phone 7 devices first launched, you couldn't use the SD card at all. And it wasn't even user replaceable.
     
  6. BayouFlyFisher

    BayouFlyFisher Rescue Squad
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    Just a question, but with about 4gb of internal storage, why would you move apps to sd?
     
  7. NinaBelle

    NinaBelle New Member

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    Because every time I want to get a new app, it tells me I don't have enough storage space...I mean, 4GB is good, but it's not goods enough to eliminate the need for external storage like am SD card.

    Sent from my DROID BIONIC using DroidForums
     
  8. ConqSoft

    ConqSoft Active Member

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    Seriously doubt you are anywhere near filling up the 4gig. That message you are getting is another known issue. Try reinstalling and it should install fine.

    I've got about 50 apps installed and still have 3.3gigs free.
     
  9. BayouFlyFisher

    BayouFlyFisher Rescue Squad
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    When you get that message, just redo the download and it'll go through the second time (at least that's been my experience).

    Good luck.
     
  10. NinaBelle

    NinaBelle New Member

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    I've tried that, but until I delete other apps, I can't download it.

    And I just checked, and I have roughly 3GB of storage left...but I still think it's crazy that we can't store apps on an SD card they included with the device.

    Sent from my DROID BIONIC using DroidForums
     
  11. ConqSoft

    ConqSoft Active Member

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    You will be able to, when they send out an update. Until then, no reason to use it. What app are you trying to install?
     
  12. tjk629

    tjk629 Silver Member

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    Didn't the Incredible 1 have an internal SD card?

    Sent from my Droid using DroidForums
     
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