My phone has never seen anything rough like concrete or asphalt. It dropped one time on a tiled floor but It didn't scratch it. The droid has spent most of its time in my pocket, maybe once or twice with change. It has never seen keys or blades or any sharp object. I've had my phone for 8 months. I cleaned my phone today and look at all these scratches!!! I am wondering if somehow by pure accident they installed a regular glass screen or had a really crappy batch of gorilla glass. I know scratches are not covered by warranty, but what about having the wrong type of glass used? That sounds to me like a manufactures defect.