Deleting Emails on my Razr.....

Discussion in 'Droid RAZR' started by rastaman, Mar 15, 2012.

  1. rastaman
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    rastaman New Member

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    I just realized that when I delete emails off of my Razr, they are not getting to my home computer if I don't have it turned on. It must be deleting them off the server when I delete them off of my phone. How can I enable "leave message on the server" on my Razr? I have them checked on my Outlook's on all my computers. Thanks!
  2. altspeed
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    altspeed Active Member

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    You're going to need to get a different pop client for your phone IIRC. The barebones little moto/android pop client doesn't have the leave on server option i'm 90% certain

    Sent from my DROID BIONIC using DroidForums
  3. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    Actually, you should go to the home screen of your phone, then select Menu, then Settings, then Accounts. Then select the email account you're concerned about. Once on that screen, select Other settings, and on that screen is a checkbox that allows you to have emails you delete on the phone also be deleted from the server. If that box is checked, there's your problem. Otherwise it's something else causing your symptoms.

    It also allows you to specify how long of a timeframe in messages your phone will keep before flushing out the old to make room for the new. I have mine set to 2 months because I often have to refer back to old emails to obtain copies of documents and such for my clients.

    It may be that once they're marked as "read" on your phone, and while your home computer is off, the server sees them as having been read and therefore your home PC's email client doesn't try to download them simply because it sees them as already having been received as indicated by the server. There may be an option to download only NEW emails on the home PC's client, versus ALL emails. Make sure you have ALL selected.

    ;)
    Last edited: Mar 15, 2012
  4. rastaman
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    rastaman New Member

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    Thanks for the reply but when I go to the Accounts screen, there's not an "other settings" to click on. I use Bellsouth/Yahoo BTW.
  5. rastaman
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    rastaman New Member

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    I have several computers at home. The one I leave on get's all the emails. The others that I leave off, don't get the one's I've deleted on my phone when I turn them on.
  6. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    You first have to select the account you are looking to make changes to. For instance your email account. THEN you'll see the Other (see below)...

    View attachment 48321


    And then you'll see this screen with the checkbox:



    View attachment 48322
    Last edited: Mar 15, 2012
  7. rastaman
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    rastaman New Member

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    When I go to Menu, Setttings, Accounts, I get:

    My Accounts:
    Phone
    Facebook
    Google
    Yahoo

    Add Account
  8. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    OK, so you don't see the account you are trying to make a change to? What type of email account is it, gmail or pop3 email?
  9. rastaman
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    rastaman New Member

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    Sorry, I'm probably doing something wrong here.

    Yes I do see the account, Yahoo.

    It has:
    Email address: erikross@bellsouth.net
    Password:
    Show Password
    Account Name
    Nick Name
    Update the services to display and sync
    Email - an unhighlighted checkmark.

    I do remember seeing that 1st screenshot that you displayed on my Droid X.
  10. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    OK, so now that I know it's Yahoo, let me do some quick investigation...stand by...
  11. rastaman
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    rastaman New Member

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    When I setup my Droid X, i used an "email account" that looked like a red and white stamp with an @ on it. On the Razr, I clicked on the Yahoo account - which I don't see in "Set Up Accounts". Did I set it up wrong?
  12. Zandar
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    Zandar New Member

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    Holy crap, FoxKat, clean up your notification bar!

    Sliced from my RAZR
  13. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    Ok, there are several ways to get to your Yahoo email account. There is the built-in Yahoo account which is accessed by Menu, Settings, Accounts, Add account, Email Accounts, Yahoo. This one doesn't give you the ability to preserve email on the server (assuming this is what is happening).

    Then there's the ability to download the official Yahoo mail client from the Market (or as they now call it...Play Store - YUCH!), and unfortunately that also doesn't have the option you're looking for, but it DOES give MUCH BETTER control of your Yahoo account and actually lets you get to all your custom folders. It's VERY nice.

    Then there's the ability to download any number of 3rd party POP3 email clients. I personally prefer K9 Email. It will allow all sorts of customization including preserving emails on the server. This can be found in Menu, More, Settings, Account Settings, Fetching mail, "When I delete a message".

    I am sure there are others, and again if that (deleting) is the problem, K9 or the others will solve.
  14. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    You scared the bejeezers out of me...I quick looked to see what kind of incriminating or obscene information was displayed!! :icon_eek: (LOL!)

    You're too funny! :rofl3:
  15. rastaman
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    rastaman New Member

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    Thanks for all of your help!
  16. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    Can we assume you've found the solution in what we've provided as suggestions? I certainly hope so! Best wishes.

    ;)
  17. Droid Kain
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    Droid Kain New Member

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    May I take this a step further? I noticed that on our RAZR, the email client doesn't really auto sync with server anymore. Ie: when I delete the mail from the server using my PC. The RAZR email client doesn't see the change and delete accordingly. I have to manually delete messages to clear my mailbox. On my OG DROID it did this automatically. Is there an option or work around I haven't found yet?

    Sent from my DROID RAZR using DroidForums
  18. Droid Kain
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    Droid Kain New Member

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    I too use the official yahoo mail client. Its better than the built in app

    Sent from my DROID RAZR using DroidForums
  19. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    Same question, different user...which client are you referring to? I assume since you've discovered the Official Yahoo client that we're not talking about the Yahoo email client, correct?

    There are advanced settings in SOME email clients that will allow you to set that flag. Others don't. Depending on what client you're using (or what type of email you are trying to access), I can probably help you.
  20. mcsoul
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    mcsoul New Member

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    Is anyone using "touchdown"; I can get a free license for it (for myself only sorry) from work, just not sure if it's worth it.
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