[Deal Alert] 'Matrix One' 7-Inch Android Tablet On Sale for $59.99

Discussion in 'Android News' started by dgstorm, Sep 28, 2012.

  1. xsylus

    xsylus Active Member

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    Is it just me or did their facebook page disappear? I was holding on to hope because they were posting updates on the FB wall but now I can't load the page. That gives me a sinking feeling. :( It's also annoying that you can't check order status on their website.
     
  2. goosedeath

    goosedeath Member

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    Looks like we got scammed. Karma will catch up to them.
     
  3. Androidedo

    Androidedo New Member

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    The Facebook page is gone!

    And as we speak, probably their office is being emptied and they will fly away.
     
  4. Tonik

    Tonik Active Member

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  5. xsylus

    xsylus Active Member

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    I just got two emails from the merchant regarding a support ticket. Not sure if google wallet did something on my behalf or what but it's interesting to still be getting correspondence from the company. I just wish they had sent me a tracking number. Thought I holiday shopping all wrapped up, but I guess not.
     
  6. jaycemiskel

    jaycemiskel Active Member

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    Yeah I also got two emails. If I don't have a tracking number Monday I'm going to file with my credit card company.

    Sent from my Galaxy Nexus using Tapatalk 2
     
  7. xsylus

    xsylus Active Member

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    To me this behavior shows that the company is trying to be proactive which is a good sign. I didn't have time to really look at the emails since I was at work and just previewed them on my phone but now that I've logged into their support site it appears to be a clumsy attempt at order tracking although it still shows the "order status" as blank. I'm giving them the benefit of a doubt. The other thing that concerns me though is how well they will handle claims with that 1 year warranty they offer. I think if you have issues with the device it would be easier to just buy one from another company rather than dealing with trying to get a warranty replacement unit. But that's down the road, we have to receive the items first... :icon_eek: I wonder if sites like DF and all the others who posted info about this tablet are regretting it and will be more cautious in the future. This really affects everyone's credibility. One way the company might be able to salvage a little consumer confidence would be to refund the shipping charges for all the orders.

    Anyway, here's to hoping... :pint:
     
  8. Androidedo

    Androidedo New Member

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    I received an email too after filing my complaint to Google Wallet.

    It is strange I didn't get an email form GW but from Matrix One who
    seems to be calling themselves MTXTablet now.
     
  9. dracos

    dracos Member

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    I too received an support ticket without opening a case with anyone. So there is some type of tracking going on but my order link still says processed not shipped so they have til the end of the month if even then before I open a case with Google Wallet and my CC.
     
  10. goosedeath

    goosedeath Member

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    I got the same email also, my faith is wearing thin though.
     
  11. Amarea

    Amarea New Member

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    You all got the ticket because Google Wallet was watching the November 20th deadline and likely requested a status update for everyone involved. I find it funny that not just their Matrix One but the Pacatek facebook page as well have both disappeared. Trying to hide evidence possibly? Too bad some of us took screen shots in the unlikely event that did happen. Want to know something even more suspicious? Facebook pages take 2 WEEKS to be deleted. You have to put in a request and they make you wait 2 weeks before the page will be deleted. The fact that their page is gone NOW tells me they had to have requested the deletion right around the same time their webpage went MIA for a few days.

    In my dealings with Google Wallet, their reports about Matrix were not favorable at all. It wasn't just about this issue either. Many of the issues also stemmed from repair/service complaints because Matrix would not honor their warranty. For those of you holding out for your tablets, good luck.

    And just an FYI: Wal-Mart has a $59 tablet pretty similar to this one as well.
     
  12. dracos

    dracos Member

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    Unfortunately the Walmart one is sold out thanks to Black Friday week...
     
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