[Deal Alert] 'Matrix One' 7-Inch Android Tablet On Sale for $59.99

Discussion in 'Android News' started by dgstorm, Sep 28, 2012.

  1. xsylus
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    xsylus Active Member

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    I just got two emails from the merchant regarding a support ticket. Not sure if google wallet did something on my behalf or what but it's interesting to still be getting correspondence from the company. I just wish they had sent me a tracking number. Thought I holiday shopping all wrapped up, but I guess not.
  2. jaycemiskel
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    jaycemiskel Active Member

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    Yeah I also got two emails. If I don't have a tracking number Monday I'm going to file with my credit card company.

    Sent from my Galaxy Nexus using Tapatalk 2
  3. xsylus
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    xsylus Active Member

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    To me this behavior shows that the company is trying to be proactive which is a good sign. I didn't have time to really look at the emails since I was at work and just previewed them on my phone but now that I've logged into their support site it appears to be a clumsy attempt at order tracking although it still shows the "order status" as blank. I'm giving them the benefit of a doubt. The other thing that concerns me though is how well they will handle claims with that 1 year warranty they offer. I think if you have issues with the device it would be easier to just buy one from another company rather than dealing with trying to get a warranty replacement unit. But that's down the road, we have to receive the items first... :icon_eek: I wonder if sites like DF and all the others who posted info about this tablet are regretting it and will be more cautious in the future. This really affects everyone's credibility. One way the company might be able to salvage a little consumer confidence would be to refund the shipping charges for all the orders.

    Anyway, here's to hoping... :pint:
  4. Androidedo
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    Androidedo New Member

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    I received an email too after filing my complaint to Google Wallet.

    It is strange I didn't get an email form GW but from Matrix One who
    seems to be calling themselves MTXTablet now.
  5. dracos
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    dracos New Member

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    I too received an support ticket without opening a case with anyone. So there is some type of tracking going on but my order link still says processed not shipped so they have til the end of the month if even then before I open a case with Google Wallet and my CC.
  6. goosedeath
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    goosedeath New Member

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    I got the same email also, my faith is wearing thin though.
  7. Amarea
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    Amarea New Member

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    You all got the ticket because Google Wallet was watching the November 20th deadline and likely requested a status update for everyone involved. I find it funny that not just their Matrix One but the Pacatek facebook page as well have both disappeared. Trying to hide evidence possibly? Too bad some of us took screen shots in the unlikely event that did happen. Want to know something even more suspicious? Facebook pages take 2 WEEKS to be deleted. You have to put in a request and they make you wait 2 weeks before the page will be deleted. The fact that their page is gone NOW tells me they had to have requested the deletion right around the same time their webpage went MIA for a few days.

    In my dealings with Google Wallet, their reports about Matrix were not favorable at all. It wasn't just about this issue either. Many of the issues also stemmed from repair/service complaints because Matrix would not honor their warranty. For those of you holding out for your tablets, good luck.

    And just an FYI: Wal-Mart has a $59 tablet pretty similar to this one as well.
  8. dracos
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    dracos New Member

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    Unfortunately the Walmart one is sold out thanks to Black Friday week...
  9. jaycemiskel
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    jaycemiskel Active Member

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    In light of all this I'll go ahead and file now. Thanks.

    Sent from my Galaxy Nexus using Tapatalk 2
  10. dracos
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    dracos New Member

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    I also filed yesterday but I filed a dispute via my CC bank and they have already issued me a credit guess the details I sent them were enough for them to go yea this looks shady...
  11. AndrewHuttle
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    AndrewHuttle New Member

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    Gonna personally hold off on any new Android tablet purchase until mid-next year. I think we'll see a lot cooler stuff by then.
  12. Ender93
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    Ender93 New Member

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    Anyone have any advice on how to open up a report with Google Wallet about this? I kinda want my money back now that it seems to be a cut and dry scam. I was so excited for it too.
  13. xsylus
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    xsylus Active Member

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    Reporting Abuse - Wallet Help
  14. swc2001
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    swc2001 Active Member

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    I have started the Process to try and get my money back from these crooks. I have told Google Wallet and my Credit Card Company.
    Hopefully this will be quick..... I doubt it.

    Does anyone know a Good Tablet deal!! I now am missing two key Christmas Presents this year!!:angry:
  15. acousticshade
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    acousticshade New Member

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    Yes, buy a nexus 7. Sub $100 tablets that work well, will not fall apart and are not a chore to use are a myth. If you can't afford the $200, get an older kindle or a nook, but stay away from the cheap Chinese junk.
    1 person likes this.
  16. dgstorm
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    dgstorm Editor in Chief Staff Member Premium Member

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    Even though this situation was beyond our control, we just want to say we are embarrassed by it. We only ran this story after several other larger publications, like BGR and Engadget ran it. We thought this was a great deal and a reputable company, and would never have shared it if we had any inkling it was going to be a ripoff. For what it is worth, even Google was taken in by this.

    We intend that each of you are able to get things worked out through your credit card companies. Please continue to post updates in this thread to let everyone know how things are progressing for you. Thanks for your understanding! We would go kick these scammers in the arse for you guys if we could!
  17. Tonik
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    Tonik Member

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    This is the best advice for everyone. Just go straight to your credit card company and let Google and the vendor worry about the rest. For those of you that have never done a credit card dispute before it is easy and it works really well. Just dispute it...if the product wasn't delivered the credit card company will refund you without any hassle.
    2 people like this.
  18. xsylus
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    xsylus Active Member

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    If you are looking for an alternative Android 4.0 tablet you can try this website: China Electronics Dropshipping - Free Shipping China Gadgets from Online Electronics Shopping Store While I haven't purchased tablets from them I have purchased other items and received them no problem. I would, however, advise that you spring for the expedited shipping if you plan to give tablets as gifts because the typically receipt time from this site is about 3-4 weeks from time of order. While their processing time is reasonable the time in transit is a bit of a wait. Also with faster shipping you get tracking info. I don't know the true quality of the tablets sold on this site as they are all "unknown" brands. I wouldn't expect anything too impressive from the specs but if you're planning on giving them to children they should do just fine. Also while the majority of the tablets offered run Android 4.0 ICS I doubt they'd be getting a JB update and I doubt there's any tech support offered. You get what you pay for.
  19. jaycemiskel
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    jaycemiskel Active Member

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    Yeah I got one from Walmart during cyber Monday for 60 bucks. It works well and standby battery time is pretty good. My 3 year old should be happy with it. I took it out just to make sure it was some good and to load some games on it so he can play with it immediately on Christmas.

    Sent from my Galaxy Nexus using Tapatalk 2
  20. dracos
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    dracos New Member

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    Not you guys fault at all a lot of those sites were taken in be these doofs just glad I used a CC and not a DC because I cant imagine how long it will take to get funds back from your checking account on this type of situation.

    Definitely faster and easier to go directly to your bank then going through Google Wallet.
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