Dead Pixels

Discussion in 'Droid X Tech Support' started by 2011 WRX, Oct 11, 2010.

  1. 2011 WRX

    2011 WRX New Member

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    Hello all. Just got my DX after being a Storm (1&2) user for a few years. Just one question. About 5 days in to enjoying my DX, I got a green dead pixel. I tried all the remedies, apps, etc. to fix it, but it wasn't stuck. It was just dead. Is this a common problem with the DX? I had adjusted my screen brightness all the way down in order to save battery life. Could this have been a contributing factor? To VZW's credit, they exchanged the phone for me. Thanks.
     
  2. titans

    titans Premium Member
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    Nope brightness change shouldn't do that, you just got a bad pixel.
     
  3. LtKen

    LtKen Silver Member

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    I havent seen any problems like that, screen brightness has nothing to do with it, it's simply a defective component.

    Glad VZW sorted it out for you.
     
  4. 2011 WRX

    2011 WRX New Member

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    You guys act fast! :) Ok, thanks for the info. Whenever something goes wrong, I tend to blame it on myself!
     
  5. LtKen

    LtKen Silver Member

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    Pixels dont just die after 5 days -- I have laptop screens that are 10 years old that still work just fine. No worries.
     
  6. johnomaz

    johnomaz Silver Member

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    I have one dead pixel. Normally, that would drive me up a wall, but luckily its on the very edge of the screen and I only see it when the screen is all black.

    Anywho, LCD screens get dead pixels from time to time. Its a fact of technology.
     
  7. 2011 WRX

    2011 WRX New Member

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    Mine is toward the middle of the screen. It's driving me insane. Can't wait for my replacement to arrive.
     
  8. phat6

    phat6 New Member

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    mine was in the middle of the screen too
     
  9. r3dlined

    r3dlined Member

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    No one had any issues getting a replacement? I have a scratch on my screen I am worried about that attributing that to my dead (green) pixel (even though the scratch is on the opposite end of the screen.
     
  10. 2011 WRX

    2011 WRX New Member

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    I had no trouble. I called Verizon and they overnighted me a new phone. I'm used to this process. Ask me how I know... (Thanks BB Storm)
     
  11. r3dlined

    r3dlined Member

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    I talked to them on the phone and they suggested I take it to a store. He warned me they could charge my account full retail for the phone if they discover anything (like phone being pressured on the screen). While I don't think this is the case I am going to try and walk into a store with it. Im just worry the scratch on the screen is going to stop me from getting a replacement.
     
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