Dead Pixel

Discussion in 'Droid 2 Tech Issues' started by ragbayani, Nov 27, 2010.

  1. ragbayani
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    ragbayani New Member

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    I just noticed a small green pixel on my screen when it was booting up. I downloaded a dead pixel tester and i saw it, but it's really small. I was wondering if i go to verizon will they see the pixel? Because you can only see it when it has a black screen.
  2. plutonium0587
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    plutonium0587 Member

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    Yeah I have a dead pixel on mine on the very bottom of the screen. I decided to just live with it because it is so small and I don't really notice it unless I try to. I was afraid of getting a warranty replacement and getting a refurb phone with more problems than that... I don't have time to be up at the verizon store every couple of weeks getting a new one! I'm sure if you show them the app and pixel you could get a warranty replacement. Let me know what happens!
  3. Droid.DSM
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    Droid.DSM New Member

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    BEFORE YOU RETURN YOUR PHONE! search the android market! There should be an app that can fix a dead pixel if it isnt bad.. It will show a fuzzyness of colors and might help! i saw an option for fixing pixels on one of my flashlight apps so do some research!
  4. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    How are we supposed to know whether a VZW representative can see a dead pixel? They're people, not drones.
  5. devinhfox
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    devinhfox Member

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    You don't have to even go to the store. Call customer service, they'll transfer you to tech support.
    I don't recommend getting a warranty replacement, as I had to go through 4 just to get a usable phone. (D2)

    Sent from my DROID2 using Tapatalk
  6. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    In that case, you don't even need to call VZW. You need to call Motorola, but you'll be out of your phone for 4-6 weeks.
  7. devinhfox
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    devinhfox Member

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    Ummmmmmm...nope.
    Verizon sends warranty replacement with 2-day delivery. Why on earth would you want to wait 4-6 weeks?
    You'll get the same quality phone (pre-owned) no matter who you call. For better or for worse.
  8. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    It doesn't take 4-6 weeks to ship it. :icon_rolleyes: That's typically how long it takes Motorola to actually fix them. I used to work with Motorola every single day, and I can assure you, it's not a fast process at all.

    Also, Motorola doesn't typically do the exchange-type process as many other manufacturers, such as Microsoft with the Xbox.
  9. abhoward9
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    abhoward9 Member

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    i would honestly be shocked if they replaced your phone for a single dead pixel. most things i've ever read about LCD screens say that up to 5 on a screen with a resolution like the D2 should be expected.
  10. DrFeelgood
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    DrFeelgood Member

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    Try downloading jScreen Fix from the market. It fixed two of my dead pixels.

    Sent from my DROID2 using DroidForums App
  11. ragbayani
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    ragbayani New Member

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    I did all of that but not besides from the dead pixel the slider is wiggly at the top. I bought it at Costco so im going there to exchange it.
  12. Djay
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    Djay Member

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    JscreeFix does work. you might have to leave it on for an hour but it actually does work. And if its colored its a stuck pixel not dead. so eventually they will unstick
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