Dead phone, data recovery?

Discussion in 'Motorola Droid MAXX' started by cobrasteve, Nov 2, 2014.

  1. cobrasteve

    cobrasteve New Member

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    I have a broken lcd and digitizer and would like to recover the data/pictures from my phone. For some reason the USB isn't being recognized by either of my computers at this time. Do I have any options or am I out of luck? Thanks!!
     
  2. Sajo

    Sajo Diamond Member

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    Was the phone ever connected to those computers?

    Sent from my XT1080 using Tapatalk
     
  3. cobrasteve

    cobrasteve New Member

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    Yes, I had it connected to my main laptop previously.
     
  4. Sajo

    Sajo Diamond Member

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    Hmmm...not sure why it will jot connect now? Do you still have the Moto Device Manager software installed on the PC? And is it up to date? Most of my Moto phones have only connected successfully as a USB device when the MDM software was up to date.

    Sent from my XT1080 using Tapatalk
     
  5. cobrasteve

    cobrasteve New Member

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    I just checked and it is up to date and still not connecting. I can hear the phone turn on so I know it's working, and it also appears to be charging when plugged into either the computer (USB) or the wall outlet.

    I'm wondering if it's even worth trying to replace the lcd/digitizer or if the entire thing is just junk...
     
  6. Sajo

    Sajo Diamond Member

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    I have had my Maxx connected to my laptop this afternoon and noticed that it did jot show as a USB device until I unlocked the screen....don't remember that happening on any other Droid I have owned (maybe I just never noticed?). If you have a lock screen enabled, maybe that's why your PC is not seeing the phone?

    Sent from my XT1080 using Tapatalk
     
  7. cobrasteve

    cobrasteve New Member

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    Yea, that's kinda what I was hoping.
    Is there anyway to see the phone on another screen (since we don't have mini-hdmi ports)?
     
  8. Sajo

    Sajo Diamond Member

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    I think the only other way was to have USB Debugging enabled in Developer Options. You probably didn't have that selected since your PC is not seeing the phone. Maybe someone else will chime in here with another idea...but ts not looking good right now. Sorry.

    Sent from my XT1080 using Tapatalk
     
  9. cobrasteve

    cobrasteve New Member

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    Bummer. Do you think it would be a safe bet to replace the lcd/digitizer and have it work again?
     
  10. Sajo

    Sajo Diamond Member

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    I know that some people have done it. I have never tried myself...but have repaired a few other electronic devices. I think there are a few threads here already about screen replacements.

    Sent from my XT1080 using Tapatalk
     
  11. cobrasteve

    cobrasteve New Member

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    ok, thanks!! I guess it's worth a shot...
     
  12. FoxKat

    FoxKat Premium Member
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    There was a thread just recently where a member was able to gain access with his PC and remote control the phone in order to pull off data. I don't remember exactly what the circumstances but I'll look for it and post a link.
     
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