I was so excited to get the new D3 i had pre ordered it and had it before the stores did (and for a few weeks got to relish their jealosy as I brought in my new phone the workers hadnt seen yet) but the problem with doing this is much like getting a first run car, I have dealt with soo many quirky issues that from these forums seem common, but i seem to have all of them. It was sluggish, frequent shut downs, major camera issues, major crashes, gallery wouldnt open, major freezes/reboots again!, slow dialing, sluggish sluggish, sticky non responsive, etc. all the other issues I had I worked around but the camera and the shut downs nothing repaired. Verizon has offered to replace (per my insurance/warranty) my D3 with a refurb D3, so I said okay, thinking maybe this will fix all the issues since it really does seem that some d3s are born with problems and some arent. So I have made sure everything is copied to my card, I still hate having to recustomize my phone (iPhone / cloud based services would fix this!)..... is there anything I should do to swap phones (never have before); and anyone hear anything bad about d3s being replaced by refurb d3s? Im no where near my upgrade so I have very little choice although I would pay $200 to get a new phone, I wont, on ethics pay fulll price of $500, besides Ive gone from motorola razor to d1 to d2 to d3 I dont think I would know what to do with an iphone. Im actually willing to give up the keyboard which i never thought i could do, hence why i stayed with the droid line. I just need my d3 to stay on, take pictures and place a call in under a minute!!!!!! AGain, just need to know if there is something mroe I shoudl do to my old phone before I swap, and does anyone see any red flags doing this?