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D1 Charger connector

Discussion in 'Android General Discussions' started by wierdo124, Dec 4, 2010.

  1. wierdo124
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    wierdo124 New Member

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    My d1 has been worrying me for awhile about its charger connection. Previously it just wiggled a little more than normal but now tonight I actually had to fiddle with it to get it to charge. Then I touched it and it lost power again.

    Is this a known problem? It's not under warranty, but could I call verizon and chew them out enough to replace it?

    Sent from my etch a sketch
  2. jstafford1
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    jstafford1 Super Moderator

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    Has it been over a year? If its a manufacture defect could be warranty issue.

    Sent from somewhere...
  3. wierdo124
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    wierdo124 New Member

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    Yes, I said it's not under warranty

    Sent from my etch a sketch
  4. jstafford1
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    jstafford1 Super Moderator

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    There were some people who had issues with this a while ago, loose plugs, but haven't heard much lately. If you got insurance that'd be your best bet I would think.

    Sent from somewhere...
  5. droidman101
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    droidman101 New Member

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    Moto gives you a 1 year warranty with the phone, if its in the year go to vzw and they'll replace the charger
  6. furbearingmammal
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    furbearingmammal Super Moderator

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    Try another cable to see if it's the cable. If it's actually the phone then you'll need to either see about replacing the phone or figuring out how to wiggle it.
  7. joeybarclay
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    joeybarclay New Member

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    Mine is loose and my warranty is almost up. My phone will probably break right after the warranty is up. Its got a power button that gets worse and worse every day and a headphone jack that is starting to cut out. I should have had my second refurbished phone replaced but it apparently works barely enough to not be eligible even though I have seen others get new phones with the same problems.
  8. furbearingmammal
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    furbearingmammal Super Moderator

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    Take it to a store, ask for a replacement. If they won't do it, take it to another store and ask them. If they won't do anything, call VZW directly. :)

    /hijack
  9. joeybarclay
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    joeybarclay New Member

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    I already tried taking it to a different store, I will probably end up calling them.
  10. furbearingmammal
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    furbearingmammal Super Moderator

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    Call, but call ASAP. The sooner you start the more likely you are to get it fixed before the warranty is up.
  11. wierdo124
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    wierdo124 New Member

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    read above.
    it's the connector.
    My power button isn't showing signs of failure at all.


    Guys, i know Motorola won't do anything about it. But if i called Verizon and *****ed enough, would they replace it?
  12. furbearingmammal
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    furbearingmammal Super Moderator

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    It depends on how far out of warranty it is, how good your contract is, etc. But they might not. Why not call them and find out?
  13. wierdo124
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    wierdo124 New Member

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    I bought it off CL. I just emailed the guy i bought it from and asked for a receipt, but i'm still not holding my breath.

    Contract is good, we've been with Verizon for 6 years and never had a problem.

    I might call them tomorrow. I have figured out a way to get it to charge (put phone on a ledge and hang wire off the side to pull it down) but i'm not so sure that will last the another year.

    Maybe if i chew Verizon out enough they'll give me a Droid X?
  14. furbearingmammal
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    furbearingmammal Super Moderator

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    Phone not from Verizon=warranty fail.

    Motorola might honor it, but don't hold your breath. Glad to see you're not.
  15. Sniper_5
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    Sniper_5 New Member

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    It doesn't matter where you buy the phone, Verizon, motorola and asurion will cover any phone on the account. I've already spoken to all three about this on the phone.

    Sent from my DROID running UD2.1 @ 1Ghz
  16. furbearingmammal
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    furbearingmammal Super Moderator

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    But what proof do you have that the phone is still under warranty? That's the problem. Without a receipt in the system they can't verify date-of-purchase. Ergo the warranty fail.
  17. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    If its activated as CPE (Customer Provided Equipment), the warranty is voided. My store doesn't honor any phone purchased on CL, eBay, a friend, or an authorized retailer.



    DroidForums junkie!
  18. Sniper_5
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    Sniper_5 New Member

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    Motorola web site has somewhere you punch in your esn etc and it will tell you if its still under warranty

    Sent from my DROID running UD2.1 @ 1Ghz
  19. furbearingmammal
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    furbearingmammal Super Moderator

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    Well, like I said, Motorola might... If SF is right (and I'm not saying he is, just asking for a link, pretty please?) then punch it in and get it taken care of ASAP if it's still covered.

    Like, tonight and junk. :)
  20. Sniper_5
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