Customers lose confidence in Samsung after Galaxy Note 7 recall

Discussion in 'Samsung Galaxy Note 7' started by Allen_Jolynn0, Sep 24, 2016.

  1. Allen_Jolynn0

    Allen_Jolynn0 New Member

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    A survey conducted by Branding Brand says Exploding batteries have put a damper on consumers’ confidence in Samsung’s smartphones.
     
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  2. kayjbee

    kayjbee New Member

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    I'll keep buying Samsung. I would still choose them over Apple any day.

    Sent from my SAMSUNG-SM-N930A using Tapatalk
     
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  3. Allen_Jolynn0

    Allen_Jolynn0 New Member

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    Please also tell us the reason to stay with Samsung. So we can also conduct our own survey. All other folks who still wnt to continue with samsung please dont forget to mention the reason.

    Thanks
     
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  4. Jonny Kansas

    Jonny Kansas Administrator
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    Damper, sure, but they'll easily survive.

    Sent from my Moto Z
     
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  5. Allen_Jolynn0

    Allen_Jolynn0 New Member

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    Could you please specify the reasons to easily survive ?
     
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  6. Mustang02

    Mustang02 Diamond Member

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    Large company and they reacted quickly to the issue.

    People buy Firestone tires after the 1990s issues.

    People still buy Quaker state oil after the early 1980s issue where it was sludging up in winter.

    People still buy Taurus pistols after defects were found that could lead to barrel failure.
     
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  7. sharkattack99

    sharkattack99 Senior Member

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    I'll still stick with samsung cause of all the samsung products I have or have had (dishwasher, fridge, laptop, notes 2, 3, 4, s6 edge + washer and dryer, and a tv,and a tablet)...only the note 7 had an issue, but I myself didn't have the issue. Just turned mine in as a precaution. Love samsung and will continue to purchase there quality products.

    Sent From My Galaxy Note 7
     
    #7 sharkattack99, Sep 24, 2016
    Last edited: Sep 29, 2016
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  8. ticketbabe

    ticketbabe New Member

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    Love my Note7!!! Did replace it..frustrating as hell, but done. 3rd Samsung & 2nd Note. Have no issue with Samsung..fine products, awesome phones, bad choice of battery..but it happens. Did I say I love my Note7?!!!

    Sent from my SM-N930V using Tapatalk
     
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  9. kayjbee

    kayjbee New Member

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    In my opinion Samsung phones are better than iPhone and other brands especially the Note 7 iPhone doesn't even compare in my opinion. I've had more issues with Apple products then I ever had with all my Samsung products and to me this is one glitch and they made it right and no need to dwell on it or stay away from them for it. I'm pretty sure Samsung learned their lesson as this is very costly to them. This could have easily happened to Apple or LG or other phone brands. Plus the media glorified it. Can't help but wonder if this was iPhone would it be as glorified. I kept my recalled phone until I got the replacement phone as I still love the phone.

    Sent from my SAMSUNG-SM-N930A using Tapatalk
     
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  10. Efin

    Efin Diamond Member

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    All products have flaws at some point. This Note 7 is their best so far, I have more confidence in Samsung as they stand behind their awesome product.
    I'll take the Taurus too please ;)

    Concerning the whole story with the Note 7, if the selling the replacement Note stories are true with the carriers, thats what makes me upset, not a defect.
    Sent from my SM-N930V using Tapatalk
     
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  11. Mustang02

    Mustang02 Diamond Member

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    Sorry. Sold the PT92 years ago.
     
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  12. cr6

    cr6 Super Moderator
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    Every manufacturer has had problems. Even the latest iPhone 7 is plagued with issues. Samsung will survive because they've been one of the top manufacturers 10 years running and they know how to quickly resolve issues such as this. They make a quality product despite a defective battery on their latest Note 7, yet they'll still come out on top.
    Game....ere, rather poll over.
    ~drops Mic, walks off stage~

    S5 tap'n
     
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