I was looking at the HTC Thunderbolt in my Shopping cart... 199.99, 2 year contract... should I buy it? Then it hit me, "If I go to the Verizon store, I can have it today!" I drove down to the store, and they told me 249.99. I figured it was just a base price, so I mentioned my corporate discount. "Oh nope, we don't have discounts on this phone." "Well would you be able to pricematch any of the several retailers who are giving it for 179.99 or 199.99?" "no, sorry, we don't do pricematches" "Well what about my corporate discount? Would that give me an additional credit on the device?" "Let's see, give me your phone number and your password" "My password? I'm not telling you that!" "Oh, I mean your 4-digit PIN number" I gave her the info, and she said "Nope, it's 249.99 and a 20.00 upgrade fee." "Well is there anyone I can talk to who would be able to help me?" "No, sorry" Needless to say I didn't buy it. I seriously felt like i was talking to an uneducated brick wall. Suddenly I don't feel like purchasing a VZW phone or even renewing my contract! What would you all do in my situation?