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Cracked Screen

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by exbro2000, Oct 24, 2012.

  1. exbro2000
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    exbro2000 New Member

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    Leaned over the hood of my car yesterday with the Hd Maxx in my pocket. Screen was facing my leg and i know i didn't lean too hard. screen cracked and stopped working. Verizon exchanged it because it didn't have a scratch or ding on it but they wanted me to pay full price for it at first. They said the original Razr and Razr Maxx would crack often and it eventually became a known issue where they would replace it under warranty, but until Motorola says its a known issue we are stuck paying the insurance deductible or paying for the phone in full.
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