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Cracked Screen- Asurion question

Discussion in 'Droid RAZR' started by VK87, Jan 2, 2012.

  1. VK87
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    VK87 New Member

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    Hello everyone, I have been googling around but can't find the answer to my question. Hope you guys can help:
    I've had my Razr for about a week and I already dropped it and cracked the screen, stupid, I know.
    I did get the Asurion insurance and I am wondering if there is a waiting period on filing a claim since I JUST got the phone?
    Also, does Asurion even fix phones? all I've heard of them is that they send replacements. TIA!
  2. RUSHgsxr
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    RUSHgsxr New Member

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    Shouldn't be a waiting period, should just be able to call em up, file a claim, pay your deductible, and get another phone. It probably will be refurbished one tho.

    Sent from my ADR6300 using DroidForums
  3. DeeMat
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    DeeMat New Member

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    I do not believe there is any waiting period. You file the claim, you pay your deductible, they send you a replacement, you send your old one to them.
  4. DeeMat
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    DeeMat New Member

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    Sry, I see RUSH typed faster than I :D.
  5. VK87
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    VK87 New Member

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    Thanks guys! Now, here's to hoping I happen to get a new one, since I've heard it's hit or miss with these guys.
  6. DeeMat
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    DeeMat New Member

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    I've only used Assurion once and felt it was worth the investment. Good luck.
  7. VK87
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    VK87 New Member

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    So I received my replacement today and it is a brand new in the box Razr, I'm soooo glad I finally got it and new. Well it can also be a very very very good refurb lol, but I doubt it and can only be so old anyway. Like the previous poster stated, def worth the investment.
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