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Discussion in 'Motorola Droid 3' started by snootalope, Jul 12, 2011.
As I said, it's self-signed, not by a CA.
Sorry didn't see that. The newer droid phones (D2) and above do not like self-signed. I know Touchdown works like a champ, google free touchdown license Motorola. I know for us Droid X users they gave us free licenses because of corporate sync issues. They should be able to hook you up if you get to the right department.
Mine synced perfectly, although I do use touchdown because I like that it will use the voice to tell me who I have an email from.
Thanks, the big thing that got me, was the level 3 support email address, from the looks of it. I was trying to get a hold of them earlier.
They need a special phone line or code word that will inform them that you're either IT or a programmer, and wish to speak to someone higher up immediately, because you wouldn't be calling for something a level 1 or level 2 support rep could help with.
xkcd: Tech Support
Good find about this, I had opened up http activesync to work around the self signed issue but didn't realize I could disable verify certs afterwards. Kudos to you, sir.dancedroid
LAN not accessible - still having trouble
So I'm trying to complete the workarounds that you all posted, thanks for doing that.
Problem is I'm in a remote office and won't be able to get on LAN to get the certificate.
Anyone have a workaround? I'd like to get corporate sync up and running but can't find a workaround. Any thoughts would be greatly appreciated.
Have your IT person email you the Cert file (to your gmail or something you can pickup on your Droid), then you can install it locally on your Droid, then set up the Corporate sync. This is the process I always used for older PDA's and phones using self-signed certs with ActiveSync and it seemed to work... I could just tap the .cer file from the email and it would prompt to install it, although it will be 'untrusted', just accept/yes and install it anyways..
Also.. could try setting up a VPN (if your network provides that), connect to it first, then configure corporate sync...
I had this issue as well with my Droid 3 at work but got it working. My account settings are:
i am using a secure connection and have verify certificate checked (we are using a self cert)
>having http:// in front of the server stops it from working
>removing the domain\ from before the user stops it from working
I set up the connection using wifi, not 3g. And it only worked using the SSID that had LAN access.
Thanks Aconway, I will get someone to mail me the SSL Cert. I will let you know.
Looks like the cert might need to be in .p12 format.. FYI.
Someone else in the tech support forum seems to be having a similar problem to yours, and already installed the cert...
Solution to Corporate sync Unable to connect to server error and Droid 3
Just purchased the Droid 3 today. I am an avid Droid owner as I had the original Droid and Droid 2 previously. I did not have issues with corporate sync until the Droid 3. After reading the forums on the net, I finally figured I would call Motorola directly as no one was having any luck. The issue is with the Gingerbread release that is loaded on the Droid X and Droid 3.
Here is the solution that works!
1. Set up corporate sync with your gmail account first using the following....
(Username) enter your gmail email
(Email) enter your gmail email
(server) enter m.google.com
2. Accept and save the account.
3. open Settings ~ Accounts ~ and the account you just created.
4. Modify all of the account settings to reflect your actual corporate account.
I spent over an hour on the phone with Motorola and it was well worth it! Please try this solution and enjoy!
PS... Again, it is not an SSL certificate issue, but rather an issue with the Gingerbread release.