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Contacts not saving

Discussion in 'Android Tech Support' started by foresteronw, Feb 27, 2010.

  1. foresteronw
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    foresteronw New Member

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    This will be a long read but I want to provide as much detail as possible.


    I just purchased my Droid on Thursday and received if Friday in the mail. I set up my contacts in my Gmail account as directed. When I try to sync the gmail account to my droid they are saving to my favorites and not my contacts. The problem with this is I can't make a phone call or text directly from my favorites. Below is what I've tried: Keep in mind that my favorites contain my entire contact list.


    Updated contacts in Gmail and saved them under every option possible
    Went into my phone and synced the Gmail account to my phone.
    Made sure all options were checked under contacts in my phone

    After this I exported my favorites to my SD card then backed out to Contacts and tried to import them to my contact list from the SD card. Didn't work.

    I've re-formatted the phone do factory default settings and removed the batter for 3 minutes. Then I did all of this over again, no luck.

    After this I went to the Verizon store and the tech there couldn't figure it out. He said I needed my old phone so that they could sync the contacts from my old phone to the Droid.

    So in case that's confusing what I need is to figure out how to move my contact list from "Favorites" to "Contacts".
  2. foresteronw
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    foresteronw New Member

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    Just noticed another thing, not sure if it will help determine the issue.

    I tried to enter a contact manually and it seemed to accept the contact. When I selected "done" it still wouldn't show it under contacts. I selected "menu" and then "display options" and unselect "Only contacts with phones" the contact list will show up in my "contacts". The only problem is that it doesn't have the phone numbers.
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