Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues

Discussion in 'Non-Android Smart Phones' started by kenbarnum, Jul 12, 2010.

  1. kenbarnum
    Offline

    kenbarnum Member

    Joined:
    Nov 10, 2009
    Messages:
    250
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    This is too funny! From macrumors.com (which is super pro apple):
    Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues - Mac Rumors

    Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues

    Monday July 12, 2010 12:04 PM EST; Category: iPhone
    Written by Eric Slivka
    Earlier this month, popular product review and comparison group Consumer Reports noted that it felt that signal issues with the iPhone 4 were not significant enough for users to forgo buying the device, citing overall improvement in signal strength and the fact that many phones experience the same issue. Bottom line: There's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns. And even if those do materialize, Apple's Steve Jobs helpfully reminds new iPhone buyers that "you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund."
    Just one day later, however, Consumer Reports confirmed that it had been able to duplicate the signal loss issue in real-life settings, something it wasn't able to do in its testing center.


    Today, as part of its smartphone ratings, Consumer Reports officially reports that it is unable to offer a "recommended" label for the iPhone 4, despite the fact that the device's feature set placed it at the top of the magazine's rankings. It's official. Consumer Reports' engineers have just completed testing the iPhone 4, and have confirmed that there is a problem with its reception. When your finger or hand touches a spot on the phone's lower left side -- an easy thing, especially for lefties -- the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal. Due to this problem, we can't recommend the iPhone 4.
    The magazine confirmed the signal loss issue in its testing laboratories while also finding no comparable loss in other smartphones, including the iPhone 3GS, suggesting that Apple's claim that the problem is simply a software display issue may not be true. The magazine also confirmed that duct tape placed over the affected portion of the case alleviates the issue, as should also be the case with cases and bumpers.

    Consequently, Consumer Reports notes that it is unable to recommend the iPhone 4 until Apple comes up with a permanent and free fix for the signal issues.
     
  2. Darkseider
    Offline

    Darkseider Senior Member

    Joined:
    Mar 12, 2010
    Messages:
    1,863
    Likes Received:
    0
    Trophy Points:
    66
    Ratings:
    +0
    I applaud consumer reports for having the balls to report the TRUTH. It's about time a credible source of information has the guts to stand up to the mighty Apple and say it like it is.
     
  3. Mojo
    Offline

    Mojo Active Member

    Joined:
    Nov 25, 2009
    Messages:
    1,357
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    S.W Missouri
    Ratings:
    +0
    Introducing iTape.. the ultimate fix for your iPhone reception issues

    [​IMG]
     
  4. Backnblack
    Offline

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,250
    Likes Received:
    6
    Trophy Points:
    153
    Ratings:
    +6
    The fanbois will spin the report....
     
  5. Droidee
    Offline

    Droidee Member

    Joined:
    Nov 14, 2009
    Messages:
    314
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    New York
    Ratings:
    +0
    LMFAO and ROFL. The tape is hysterical and sadly true. LOL
     
  6. Martin030908
    Offline

    Martin030908 DF Super Moderator

    Joined:
    Nov 1, 2009
    Messages:
    8,773
    Likes Received:
    0
    Trophy Points:
    151
    Ratings:
    +0
    500 dollar device that only works right with a piece of duct tape.... lol

    priceless.
     
  7. jntdroid
    Offline

    jntdroid DF Super Moderator Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    6,436
    Likes Received:
    292
    Trophy Points:
    198
    Location:
    TX
    Ratings:
    +292
    The inconsistent signal is actually better for two reasons. 1) It helps decrease radiation exposure to the brain, and 2) It helps bring the personal touch back to our lives, forcing us to unpredictably have to revert back to using landlines or face to face conversation.

    :icon_ poke:
     
  8. aaf709
    Online

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    163
    Location:
    So Cal
    Ratings:
    +49
    I like that word free. This is like any product that faces a recall. They should give away bumpers (to be fair, you have to put in a claim that you have a problem first); it would help their PR no end.
     
  9. jroc
    Offline

    jroc Silver Member

    Joined:
    Apr 9, 2010
    Messages:
    3,841
    Likes Received:
    61
    Trophy Points:
    163
    Location:
    Washington DC
    Ratings:
    +61
    I agree, I wonder what ppl are gonna say about Consumer Reports. I use them when looking to buy cars. So I would have no problem trusting their judgment on a phone.
     
  10. jntdroid
    Offline

    jntdroid DF Super Moderator Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    6,436
    Likes Received:
    292
    Trophy Points:
    198
    Location:
    TX
    Ratings:
    +292
    i've used them for a handful of other items in addition to cars and their reviews/advice have always held solid... i know a lot of people that trust them as well, so, in my opinion, i think this is a pretty big publicity hit for apple
     
  11. kenbarnum
    Offline

    kenbarnum Member

    Joined:
    Nov 10, 2009
    Messages:
    250
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Consumer Reports is the best. I check them before any major purchase and they always seem to be right on the money.
     
  12. debdroid1a
    Offline

    debdroid1a Member

    Joined:
    May 19, 2010
    Messages:
    833
    Likes Received:
    6
    Trophy Points:
    18
    Ratings:
    +6
    I did that for cell phones. Years ago I checked and at the time Sprint or Verizon were top for service and phones. I went with Sprint because the phone was cheaper and at the time that's all I needed. This year I checked again and Verizon was tops for service and phones. The Droid wasn't in the list of phones it rated because it was too new, but I looked at the list online to see if I wanted any instead of the Droid. Didn't.

    I'm also glad CS reported the truth.
     
  13. sic0048
    Offline

    sic0048 Member

    Joined:
    Jun 23, 2010
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    [sarcasm]For FREE!!! Apple cannot afford that. I mean they only have something like 41 Billion dollars in cash on hand right now (thats 41,000 million dollars). Handing out a free bumper case to every iPhone 4 user would cost something like 100 million dollars. How could they ever survive?[/sarcasm]

    :):):)
     
  14. aaf709
    Online

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    163
    Location:
    So Cal
    Ratings:
    +49
    [sarcasm]Oh yes, what was I thinking? Here I am, throwing other people's money away. For shame, for shame.[/sarcasm]
     
    Last edited: Jul 12, 2010
  15. bastosero
    Offline

    bastosero Member

    Joined:
    Jan 9, 2010
    Messages:
    531
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    Steve Jobs must be kicking himself right now for saying to hold the iPhone 4 a different way instead of actually putting out a decent product in the first place. Then again, he just tricked a lot of people into buying a crappy "phone" and take their money. When will people learn? LOL :)