Hi...Shelterdog is feeling a little sheltered...not knowing how to get beyond this. iPhoto sometimes recognizes the device and calls it "No Name." iSync recognizes it as Droid and says "paired but not connected". Phone says connection error and can't connect to host. iTunes doesn't even recognize the device at all. Installed the app Bluetooth File transfer still no luck. I understand this can be common, but I'm not a techie so please dumb it down if possible. Thanks.