Connected to WiFi but apps requiring internet dont work

Discussion in 'Samsung Tablet Discussions' started by jmartin99, Aug 5, 2016.

  1. jmartin99

    jmartin99 New Member

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    Current Phone Model:
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    My daughter has a Samsung Galaxy Tab 2 10.1. It is having issues running apps that require internet connection like Youtube and netflix.
    I have reset the WiFi router and I know it is working fine because we have other tablets and phones that work just fine connected to it. I have also "Forgot" the WiFi connection and then reestablished the connection by entering the WiFi password again. I brought up the browser and tried google and it worked but gave a certificate warning.
    Any advice on how to get her tablet working again?

    Thanks!

    Jeff
     
  2. thunderbolt_nick

    thunderbolt_nick Thunderbolt Rescue Squad
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    Is every site other than Google giving you a certificate warning? If so, check your date and time in settings to verify it is correct. If not, change it and then see what happens (you may have to restart). I remember older Galaxy devices having this nasty issue and it was a big ordeal.

    Other than that, Reset Network Settings (I might have to look up the path if you get this far cause I completely forgot). Then a factory reset as your last resort.