Yesterday, I found out that I am unable to call the Eris that is on my account and owned by a friend. When I dial her number, I hear it ringing but she receives this message: Sorry!! The process com.android.phone has stopped unexpectedly. Please try again. Spent an hour at the Verizon store with them on the phone to their technical people and still could not figure it out. I am able to text this phone and other Droids can call and go through to it. Has anyone else seen this problem.