Comcast Email Problem

Discussion in 'Motorola Droid X' started by WJR916503, Sep 11, 2010.

  1. WJR916503
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    WJR916503 New Member

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    I'm having problems trying to get my outgoing mailbox working for Comcast. Would anyone possibly be able to provide me with the details as to how to get it to work, I.E Correct Port.

    Thanks.
     
  2. Section Twelve
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    Section Twelve Member

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    Which settings are you using?

    Incoming mail server?
    Outgoing mail server?
    Incoming (POP3) port?
    Outgoing (SMTP) port?

    Tell us what you've tried so we can help you better.
     
  3. WJR916503
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    WJR916503 New Member

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    These are my current settings:
    Incoming Server: mail.comcast.net
    Port: 995
    username: ****@comcast.net
    Password: ****
    Using Secure Connection and Verify Certificate

    Outgoing:
    SMTP Server: mail.comcast.net
    Port: 25
    Username:****@comcast.net
    Password: *****
    Not using secure connection or verify certificate.
     
  4. Section Twelve
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    Section Twelve Member

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    You should be using:
    Incoming: pop.comcast.net on port 110
    Outgoing: smtp.comcast.net on port 25

    Neither uses encryption or secure connection.

    Your username is fine, because it is indeed your email address.

    Give that a go and let me know what happens. If you are using K-9 mail, make sure after you enter your mail username and password that you press the "Manual Settings" button so you can choose POP instead of IMAP.
     
  5. Ivory Bill
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    Ivory Bill New Member

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    SMTP outside of Comcast's network

    Make sure that you are set to authenticate on outgoing mail. If port 25 does not work with authentication, try port 587 in authenticated, secure, and non-authenticated modes.
     
  6. Section Twelve
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    Section Twelve Member

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    For home users, comcast does not require secure. They also use the standard ports (110 and 25) for the POP and SMTP.
     
  7. Xpain
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    Xpain Member

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    I'm sure it works now, right? I was having problems with my Comcast email last night as well and after some research, I found out that thousands were in the same boat last night, I think it took Comcast a couple of hours to fix. So again, it wasn't your device / settings.
     
  8. Ivory Bill
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    Ivory Bill New Member

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  9. Section Twelve
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    Section Twelve Member

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    That is the assumption I've been going on since my first reply.

    Are you saying he isn't having trouble with his phone?
     
  10. Ivory Bill
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    Ivory Bill New Member

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    I am not saying anything. I am suggesting that if client access to port 25 from outside the Comcast net is allowed, it is undoubtedly subject to some sort of authentication. Comcast provides the alternative port for their customers who need to send email while off their net.

    My suggestions to OP are right in line with the foregoing -- Try 25 authenticated, and if that fails, try the alternative port in all modes.
     
  11. Section Twelve
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    Section Twelve Member

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    Nah, they let you check your email from anywhere.

    I check mine on my DX over 3G all the time with no issues, using the settings I gave above. :)
     
  12. Imagaymer
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    Imagaymer New Member

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    I work there. The correct outgoing port is 587.
     
  13. Section Twelve
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    Section Twelve Member

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    Funny... the outgoing port on my home machine, my work machine and my phone are all set to port 25 for outgoing. All of which are working, by the way.
     
  14. DesktopDevin
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    DesktopDevin Member

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    Devin's Push - Push Method for comcast.

    This will make life a lot easier for comcast users and you get to take advantage of the gmail push feature and not have to wait for the standard email client to poll with comcast as it is easier to setup. Plus you can read all of your mail from your gmail client... no other apps to worry about.

    1. Log into your comcast account via the web browser and setup auto forwarding to your phones gmail account. You can choose whether or not if you want to keep a copy on the server. I prefer to keep a copy then I download it later into my outlook client for archiving and reference.

    2 Log into your gmail account then go to accounts and import and setup the send mail as feature for your comcast account and it will walk you through your account setup and it figures out all the ports for you and tests it.

    3. WALA ... you are done , mail is pushed from your comcast account to gmail and you get your push notification from gmail almost immediately. No waiting for the phone to poll and eating up battery time. And you can have your default reply as your comcast account and nobody knows the difference except you. And it is easily switchable as far as what account you want to reply from.

    I have found this to work the best plus the best of all it is all in the cloud if you lose the phone or damage it , you get it all back with your next phone or from the nearest web browser.dancedroid
     
  15. matthelm007
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    matthelm007 New Member

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    I just got K-9 working with comcats. Standard settings, but removed the @comcast.net from the end of my user name.
     
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