"com." / "org." files replacing apps which cannot be reinstalled (HTC One X)

Discussion in 'Android Tech Support' started by verTiX, Jul 18, 2014.

  1. verTiX
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    verTiX New Member

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    Hi all,

    I have been having a problem with my HTC One X (running on its latest software, Android version 4.2.2) and for some reason; it has been deleting certain applications and replacing them on the homescreen/app drawer with a file that usually starts with "com.", but not always. It is clear that this is the file extension or the internet domain for the application. So for example, I found out that one of my applications PPSSPP was randomly deleted without my approval at all, and as you can see from the screenshot below; it has been replaced with the file "org.ppsspp.ppsspp". Now, when I try and open it, it displays an error "App isn't installed":-

    [​IMG]

    You can delete it, but it doesn't make any difference and will not be able to get it back at all.

    When I try to reinstall the app (ensuring that there is definitely space to do so), it will fully download, but when it gets to the installation stage; the message "Unknown error code during application installation: "-24"" is shown:-

    [​IMG]

    My phone is not rooted, and therefore cannot access certain hidden folders. If there is no solution I will do a factory reset and root it afterwards. If I have to resort to that, would anyone recommend an application from their own experience that can backup highscores, contacts, messages etc.?

    Thanks!

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    Last edited: Jul 18, 2014
  2. leeshor
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    leeshor DF Super Moderator Staff Member

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    Welcome to the forum

    It appears to me that you would need to have been rooted for you to be able to even see the things you're seeing. If you aren't rooted it looks like you may need to do a factory reset. But I may be wrong about the need to be rooted part..
  3. verTiX
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    verTiX New Member

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    Ok, thanks for the reply anyway! I really wish I did root my phone when I got it, but it definitely isn't.
  4. leeshor
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    leeshor DF Super Moderator Staff Member

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    That will make it just a tad easier to factory reset. Save your media files somewhere else first. Something appars to me to be seriously corrupted.
  5. sherri
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    sherri Member

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    It looks like the icons I get when there is an issue with my SD card. Try unmounting yours, removing it, then reinsert. It appears that the apps that show that icon are installed on card, and there may be an issue with card.
  6. verTiX
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    verTiX New Member

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    On the HTC One X you can't remove the SD card as the back is not removable (unless taken to the store), and is apparently "like an SSD on the mainboard so a normal remove wouldn't be possible" - http://forum.xda-developers.com/showthread.php?t=2474807