Clearing my phone number from Bionic

Discussion in 'Motorola Droid Bionic' started by shankomatic, Jun 24, 2013.

  1. shankomatic

    shankomatic Member

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    I have a Bionic that was recently replaced by a new phone. I want to sell the Bionic. I formatted the SD card and performed a factory reset. If I power up the Bionic it initializes and says my phone is now active and displays my phone number. Is this normal? Can this be cleared?
     
  2. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    The factory reset put your phone in an out of the box state. When you turned it back on it reactivated to the network. You should only see that message on the first boot after a reset.

    You'll have to remove the sim or go on the Verizon website and deactivate it/ replace it when your new phone.

    Factory reset again after you do either of those.

    Sent from my Razr HD using Xparent Cyan Tapatalk 2
     
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  3. sajokaz

    sajokaz Gold Member

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    Take your SIM card out before you sell. The new buyer will have to get a new SIM from a Verizon store. They are free. I have sold several used phones, we hen they boot up without a SIM and your new phone is active it will force the buyer to have a SIM and enter their account info.
     
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  4. shankomatic

    shankomatic Member

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    Thanks for the info everyone
     
  5. sajokaz

    sajokaz Gold Member

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    You are welcome. I forgot to mention that taking the SIM card out should clear your phone number form the display when you turn the phone on. Your number is tied to that SIM. Also why the new buyer has to put their own SIM card in when they buy it.
     
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