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Cheek Dialing?

Discussion in 'Droid RAZR MAXX' started by nikkid, Oct 12, 2012.

  1. nikkid
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    nikkid New Member

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    I have the Razr Maxx and have had the issue when I am talking on my phone and my cheek touches the phone and dials someone else in my favorites. Then asks if I want to merge calls. Has anyone had this happen to them?? More importantly...how can it be solved?
  2. aarong03
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    aarong03 Member

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    How long have you had the phone? Also what is the OS, Ginger bread or ICS? You may have to do a factory reset.

    Sent from my DROID RAZR using Droid Forums
  3. nikkid
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    nikkid New Member

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    I have had the phone for 4 months. It has the ICS and I have done a factory or hard reset and that didn't help.
    I am very unhappy with my Razr Maxx!:angry:
  4. jkaod
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    jkaod Active Member

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    Your proximity sensor is not turning off the screen as the phone is put up to your face. Look closely at your phone and make sure the sensor is not covered with the edge of a screen protector or some bit of gunk stuck on the phone. The proximity sensor is one of the two little circles just under and to the left of Motorola at the top of the phone. I had the edge of a screen protector covering just a little bit of mine on another phone and that's all it took.
  5. 94lt1
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    94lt1 Super Moderator Staff Member Premium Member

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    Download androsensor in the play store.. it checks your proximity sensor and other sensors too...

    It should give 3 different readings, if I recall correctly.. waiting for event, 1.6 in.. and 36 inches.... if I recall... post your results... we'll see what we can do to help.. :)
  6. nikkid
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    nikkid New Member

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    Thanks for the advise. I will try that otherwise I was able to get a new phone sent to me from Verizon.
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