I just received my "Certified like new replacement" Droid X today. I opened it up all excited, slapped the battery in and no lights on the soft keys. Tried a factory reset, battery pulls and still no lights. Now there sending me another and it will be here tomorrow. After looking at the phone closer i can see that the screen is scratched. Anyone else have wonderful problems like this? Also can I go to any Verizon wireless store to get a replacement? I feel like I'm going to keep getting junk, at least at the store i can try it out.