I just received my fourth phone in the mail. The latest phone's screen is not attached well to the keyboard, resulting in it rocking back and forth each time the screen is touched. I am getting really frustrated with this back and forth between myself and Verizon. I just want a phone that works. My question is what has been your experience been with the CLNRs? Has anyone had a worthwhile CLNR or is there some alternate route I can pursue that doesn't involve me shelling out cash?