Already called cus serv and went through the update phone, reboot phone, skip on one foot etc, etc... Is there any firmware/app updates to eliminate the force close issue? The bluetooth, when in use or not, will quit. My phone alerts, pops up a force close screen and disconnects the bluetooth device and call. In order to reconnect, I have to turn the phone off and back on. Let me rephrase that. In most instances, I have to reboot the phone to get the ability to talk and hear conversations via bt, but generally retain connection to the media if I turn the bt device off and back on. So, to get full function of the bt device back, I must reboot the phone. Any help is appreciated.