Case broken. Can I get a replacement.

Discussion in 'Seidio' started by ihaveworms, Mar 6, 2010.

  1. ihaveworms

    ihaveworms New Member

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    I got my case a few weeks ago and I have noticed that one of the tabs that holds onto the phone has broken off so the case isn't staying on very well. It hasn't taken in falls so it shouldn't be a problem. Could I get a bottom half replaced?
     
  2. joeymoose

    joeymoose Member

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    You may be able to get a new replacement(or at least the bottom part). Just call the customer service, tell them nicely what happened, and see what happens...
     
  3. ihaveworms

    ihaveworms New Member

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    I would hope I could get a replacement. This wasn't a very cheap case.
     
  4. joeymoose

    joeymoose Member

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    I run a small online Book/Media store and I work with customers on Replacements and Refunds all the time. A big company like that will do this for example: I bout a new Kholer faucet and 1 months later it started to leak alittle. I called them, simply explained the problem and in 2 days I received a new Faucet. (Worth $250.00)