can't watch my movie

Discussion in 'Android Support' started by blazeItUp333, Aug 28, 2015.

  1. blazeItUp333

    blazeItUp333 New Member

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    Every time I buy a movie from Google play store I can't watch it on my huawei. It's just a black screen but I can hear the movie playing. Funny thing is I can go to my old crappy lg phone and watch it..need help
     
  2. leeshor

    leeshor Gold Member

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    Welcome to the forum

    Have you tried any other videos? Have you installed all your updates from Google?
     
  3. blazeItUp333

    blazeItUp333 New Member

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    Yeah everything is updated
     
  4. dezymond

    dezymond Tech Support Mod
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    Try clearing the cache of your play store app and also the Play Movies app
     
    • Agree Agree x 1
  5. cr6

    cr6 Super Moderator
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    Welcome aboard blaze! Along with what the other guys have suggested, you might try downloading another media player to see if it plays in that one.
    Which brings me to the question: are you trying to watch it through the Google Play app, or by going to your gallery and opening it up to view it through your stock media player?
     
  6. blazeItUp333

    blazeItUp333 New Member

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    I just opened it through the Google play movies and TV app
    I cleared my cache and still didn't work..what other media apps can I watch my Google play movies on?
     
  7. cr6

    cr6 Super Moderator
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    You could try VLC or MX Player apps, both available in the Play Store.