Just bought the Razr for the wife and its her first smartphone. When we update the contacts on the phone and click save and go back to the contact it is still uncorrected. Been on the phone with Verizon for an hour at least with no luck. The phone is not communicating with the Backup assistant plus at Verizon. If you update the contact on the computer and then resync it it still does not update it. Has anyone else seen this or know how to fix it?