I just got a refurbished warranty phone. No matter what I do, I can't stop getting an audible alert everytime I get an email...both in gmail and hotmail. I've gone into every screen I can find on the phone and can't stop it. I even went into the list of sounds to choose from and there isn't a "none" option. I went into a Verizon store today and they were completely useless. After a good half hour, they proclaimed the problem solved but before I could even get back to the car, it was chiming again with arriving emails. I'm a property manager so have to have the phone on and near me, even overnight. I can't get any sleep with the phone constantly chiming throughout the night because of emails coming in. I can't take much more. Anyone have any ideas?