can't text pictures

Discussion in 'Droid X Tech Support' started by bandini, Dec 13, 2010.

  1. bandini

    bandini New Member

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    Hi all -

    So, I can't send any pictures via text (I can recieve, tho). I am not rooted, just installed the new update (which didn't help the problem at all)... When I try sending it just waits a few minutes, then gives me the "national coverage" error message (which the verizon rep told me is basically a generic error which means nothing) and the text fails.

    Non-picture texts send fine.

    I've tried the usual rebooting and battery pull, which doesn't help. Spent an hour on the phone with Verizon, and they tried resetting my account, etc. - no dice.

    Now I have a support ticket open with verizon, but while I'm waiting, thought I'd check in here. It seems unlikely that I'm the only one with this problem, but I haven't been able to find anyone else with it on this forum.

    Thanks very much in advance for any help/advice/wisdom.
     
  2. Quicksilver7714

    Quicksilver7714 Super Moderator
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    Never had any problems sending MMS with Pictures. My X automatically resizes the picture so it can be sent.
     
  3. bandini

    bandini New Member

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    Mine does the auto resize too... just can't send them.
     
  4. Quicksilver7714

    Quicksilver7714 Super Moderator
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    Did some browsing online and just as I thought it is most likely a problem with your account. Something might have been accidentally changed.
    I suggest that you go to Verizon and have them look over your account info to make sure that you can receive texts on your phone line.
     
  5. bandini

    bandini New Member

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    Thanks for the reply quicksilver. Unfortunately, I've already been through that with the verizon rep. She double-checked my account, reset my picture messaging capabilities and then finally reset my entire account. No go.
     
  6. Quicksilver7714

    Quicksilver7714 Super Moderator
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    Do you have a task killer installed on your phone?
     
  7. bandini

    bandini New Member

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    No task killer.
     
  8. Quicksilver7714

    Quicksilver7714 Super Moderator
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    You might have to do a hard reset.
    But first do you have wifi turned on?
     
  9. Droid DOES!!

    Droid DOES!! What iDoesn't
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    Crap! You beat me to it! Haha!



    DroidForums junkie!!
     
  10. bandini

    bandini New Member

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    having wifi on or off doesn't seem to affect it. i'm hoping to avoid the hard reset, but it's sounding like that's all that's left...
     
  11. Quicksilver7714

    Quicksilver7714 Super Moderator
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    I am reading a thread on android forums and just covering all the bases.
     
  12. Quicksilver7714

    Quicksilver7714 Super Moderator
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    Yah i've been circling that option but trying to stay away if i can.
    The only other problem i've come across is having parentheses around your contact’s area code. But that problem was on the Droid not the X. I would have assumed that it would have been fixed.
     
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