Can't receive or send pictures through text messaging

Discussion in 'Android Tech Support' started by Sarah.Miller, Dec 25, 2011.

  1. Sarah.Miller

    Sarah.Miller New Member

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    I have had the Droid 3 for about 4 months now and this is the first problem I've had. Whenever someone sends me a picture, the download button will pop up but so will a red exclamation point saying there's an error. I've tried turning data off and then back on, connecting to someone else's wifi. . . I'm not sure if the network is over-loaded because it's Christmas or what, but I would really like to figure it out. Any suggestions? ):
     
  2. vmillrr

    vmillrr New Member

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    My droid 3 is doing the same thing. My sister got a droid 3 the same day and is having no problems with picture messages.
     
  3. vmillrr

    vmillrr New Member

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    after spending a couple hours on the phone with customer service, they had me factory reset my phone and it now works.
     
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