Cant play videos on Facebook app (android 4.2.1)

Discussion in 'Android Applications Discussions' started by maanas, May 25, 2014.

  1. maanas

    maanas New Member

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    Hi I hope this is the right place to ask this question...

    Im using this facebook app https://play.google.com/store/apps/details?id=com.facebook.katana on android 4.2.1 and whenever I try to play a video which was posted on facebook(not on youtube) the screen goes black for a second and then I reach the home screen of my phone....the app shuts down and when I start it again its from the very beginning(not where i left off).

    I tried reinstalling the app...and then when i open a video for the very first time after logging in it works fine untill i close the app...then again the same thing starts and i cant watch...

    Please help
     
  2. Danvee

    Danvee Member

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    Have you tried clearing cache and data for the app? (not the same as uninstalling/reinstalling, as cache and data often remain behind, getting "picked up" again by the new install)
     
  3. maanas

    maanas New Member

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    Yes i tried doing that..but it didnt help...
    I also tried clearing the data...and the total size came down from 56mbs to 29mbs , then i tried playing a video and it worked but again the same thing happened when i closed it and relaunched it again sometime later....
    So basically i have to clear the data everytime i start it in order to watch videos....
    And due to this i have to login in everytime..since clearing the data removes the saved settings...
     
  4. Danvee

    Danvee Member

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    If you check out the reviews, there seems to be a number of issues with the latest version.
    For now, you might want to either use a browser or try to find an earlier version until they "fix" it.
     
  5. maanas

    maanas New Member

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    :( Well actually I had the same problem with the previous version as well...I thought this update would have fixed it...
    The Videos run fine for the first time not after that.....
     
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