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Can't make outgoing calls

Discussion in 'Droid X Tech Support' started by omnicious, Jul 24, 2010.

  1. omnicious
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    omnicious New Member

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    Can't get much simpler than the title. My phone can receive calls but I can't make a call to save my life. Anybody got any suggestions or at least know of this happening before so I don't feel alone? I have tried pulling and replacing the battery as well as a hard reset. I have not rooted and have updated to the latest firmware.
  2. christim
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    christim Super Moderator

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    I'd say this is one of those things covered by your 30 day initial period. I'd swing by the nearest store and ask them what's up with the phone. Good chance you'll be walking out the door with a new replacement one.

    The hard reset was the factory reset?
  3. ChugIt
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    ChugIt New Member

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    This is about all you can do. Within 30 days = new X, not a refurbished one.
  4. christim
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    christim Super Moderator

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    With the shortages and all I wonder if they keep some on hand, brand new, not for sale, for these type of issues.

    Let us know how you make out omnicious.
  5. omnicious
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    omnicious New Member

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    Just one more question then. I ordered from Wirefly. If I go into a retail Verizon store would they help/replace my phone or would they tell me to go back to Wirefly?

    And yes the hard reset was the factory reset (one that involves a triangle).
  6. christim
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    christim Super Moderator

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    I don't think Verizon cares who you got the phone through. Wirefly sold it on their behalf. The monthly phone bill is what is paying for the majority of the actual phone's cost. I don't think I'd bother even mentioning it though:)
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