Can't log on or delete WiFi network

Discussion in 'Motorola Droid Turbo' started by TxDoc, Feb 16, 2016.

  1. TxDoc

    TxDoc Active Member

    Joined:
    Nov 12, 2009
    Messages:
    495
    Likes Received:
    93
    Trophy Points:
    28
    Location:
    TEXAS
    Ratings:
    +95
    Current Phone Model:
    XT1635-01
    Can't login to me HP wireless network or my wireless home computer network.And, cannot delete either one???
     
  2. Jeffrey

    Jeffrey Premium Member
    Premium Member

    Joined:
    Jan 30, 2012
    Messages:
    6,678
    Likes Received:
    3,546
    Trophy Points:
    1,578
    Location:
    Thailand
    Ratings:
    +4,034
    Current Phone Model:
    iPhone 7 Plus JB
    Have you rebooted the network routers? Have you tried removing the saved networks on your phone?
     
    • Like Like x 2
  3. leeshor

    leeshor Gold Member

    Joined:
    Jan 30, 2012
    Messages:
    4,363
    Likes Received:
    1,437
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,676
    What options do you have when you tap on the connection on your phone?
     
    • Like Like x 2
  4. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    11,511
    Likes Received:
    7,220
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,734
    Current Phone Model:
    Moto Droid Z Force
    Hello again TxDoc. Just to add to what leeshor and Jeffrey already posted; have you installed any new apps lately? Are all of your WiFi options grayed out in the WiFi Settings menu?

    I had an issue on my wife's phone last year after she installed the USPS app. It instantly locked out all WiFi Settings on her phone; I couldn't turn it on / off, couldn't disconnect from our home WiFi, couldn't add a new connection, etc. Everything was locked out. I uninstalled that app and rebooted the phone and all was normal again.

    Have you tried booting into Safe Mode to see if you have the same issue?
     
    • Like Like x 2
  5. TxDoc

    TxDoc Active Member

    Joined:
    Nov 12, 2009
    Messages:
    495
    Likes Received:
    93
    Trophy Points:
    28
    Location:
    TEXAS
    Ratings:
    +95
    Current Phone Model:
    XT1635-01
    It's 3:45 A.M., and this is
    my I first chance to reply. I printed out your replies and will see what I can come up with and get back possibly by tomorrow evening. Didn't want to y'all to think I had not read the help. Will see what I can determine. :)
     
    • Like Like x 2
  6. Sajo

    Sajo Diamond Member

    Joined:
    Jan 25, 2013
    Messages:
    11,511
    Likes Received:
    7,220
    Trophy Points:
    1,863
    Location:
    Tennessee
    Ratings:
    +7,734
    Current Phone Model:
    Moto Droid Z Force
    Any news TxDoc? Were you able to get your phone working correctly?

    Sent from my XT1585 using Tapatalk