Can't install the new update.

shaggykid

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Kinda need a little more info.

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shadowking

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I get failed update. I tried unrooting the phone but i couldn't. Said there was no path . I dont have any frozen apps or anything like that.

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shaggykid

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How did you try to unrooting the phone? Did you use a step-by-step tutorial?

You are not running any custom roms or anything I assume?

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shadowking

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With the droid 4 utility. And i am running stock/ root

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shaggykid

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So you ran that but it never completed? And you still have superuser in your app list?

Sorry I'm just trying to get a full picture.

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shadowking

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It did complete and yes i still do

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shaggykid

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Okay so you downloaded DROID 4 utility on to your windows computer.

Plugged in your phone.
Ran the program.
Chose unroot and it ran all the way through and said it was successful.

Try doing this. Do a complete factory reset. Wipe all your data and cache.

Try the unroot method again.

I'm trying to do some research to help you out man. We'll get it figured out :)


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shaggykid

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Probably a stupid question but you are making sure to allow super user like it says correct?

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shadowking

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Thank you so much i will give it a try and reply

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shaggykid

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Also make sure you have debugging turned on

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shadowking

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I actually got the same thing. I did everything you said.

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shaggykid

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Bleh. This is starting to bug the s**t out if me.

Your phone is in charge only mode correct? And you have usb debugging checked on?

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