Can't edit photos in contacts

Discussion in 'Droid RAZR Support' started by lmgovin, Jun 14, 2014.

  1. lmgovin
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    lmgovin New Member

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    New OS won't let me edit contact photos. It brings up the box and goes to camera/downloads but automatically brings up google+ crop box over photo and then says "unable to save photo edits" it does this on existing and new contacts. It won't let you take a picture and add it either.

    Suggestions on how to add photos again?
     
  2. sajokaz
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    sajokaz Senior Member

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    What model RAZR do you have? I just edited a People / Contact picture by opening People > Edit > Tap the picture and it opens Drive / G+ pictures by default > Menu on top left > Gallery > selected a picture from my gallery (on my SD Card) > then the crop using > selected a crop choice > Save.

    Sent from my XT907 using Tapatalk
     
  3. lmgovin
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    lmgovin New Member

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    Same model. Exact steps I'm taking and it wont save the picture.

     
  4. sajokaz
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    sajokaz Senior Member

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    I wonder if it's the G+ crop choice? Do you have two options: Crop Photo (Photos app) and Crop Picture? I use Crop Picture and it saves.

    Sent from my XT907 using Tapatalk
     
  5. lmgovin
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    lmgovin New Member

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    It was. When it updated it made itself default. I removed as default it went back to working. Thanks!
     
  6. sajokaz
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    sajokaz Senior Member

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    Good deal.

    Sent from my XT907 using Tapatalk
     
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