Can't Delete Facebook Contacts - Help!

Discussion in 'Droid X Tech Support' started by nwafan20, Aug 4, 2010.

  1. nwafan20
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    nwafan20 New Member

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    Hey guys,

    So I accidentally added all my Facebook contacts to my Droid X. I unchecked sync contacts in the Facebook app, but about 10 Facebook contacts still remained. I tried deleting them but it won't let me. It says "To remove this contact from your phone, please remove this person from your friend lists on the following providers".

    Unfortunately, there aren't any providers!

    I uninstalled the Facebook app, cleared my phone of all contacts, etc. I can't find any way to get rid of these short of a complete wipe of the phone (which I don't want to do because of all the apps I have...)

    Anyone know how to fix this?
  2. Droidfish
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    Droidfish New Member

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    Have you tried doing in your gmail account on your computer? Google stores all of your contacts on the cloud and then they are synced to your phone from there. Worth a shot.

    Sent from my Droid using Tapatalk
  3. nwafan20
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    nwafan20 New Member

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    Yeah, none of these Facebook contacts are located in my Gmail cloud.
  4. jcstarr
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    jcstarr New Member

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    I'd like to know how to do this as well... seems like a bug in the software.
  5. xrob513z
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    xrob513z New Member

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    i had this problem too. i just downloaded the actual app and took it off my widget setting. it worked and took off the people i didnt want in my contacts but now i dont get the widget notification. kinda lose lose i guess.
  6. dan266
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    dan266 New Member

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    How To Remove Facebook Contacts From Contacts

    Hit arrow button displaying apps, click Contacts, Click Menu, Click More, Click Manage Accounts, Click Facebook, Click Remove Account. All Facebook contacts will be deleted from your phone contacs. Only phone contacts will remain. The facebook app will remain in your apps to be used when you want.:icon_ banana:
  7. djbis
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    djbis New Member

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    I only have Google as a network on my phone. I have removed all others. The contacts that Facebook added are not being removed!!!!
  8. djbis
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    djbis New Member

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    Does anybody have any ideas on how to remove these facebook contacts? I've got 100s of them and tried all kinds of stuff to delete them. They are absolutely keeping me from using my text app and make it difficult to place phone calls, etc!
  9. cincycats51
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    cincycats51 New Member

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    I have been having this issue since the day I got the phone on launch day, and the only thing I came up with is....

    Go to your contact page, hit the menu button, click display groups, and only display your gmail account, and that includes any contacts you may have added on gmail AND the contacts you have input manually on the phone.
  10. djbis
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    djbis New Member

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    I have tried this, it helps you visually, but it does not help the performance of the phone. The stray contacts from facebook are still left behind dragging down the whole system.


    ...
  11. mc1
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    mc1 New Member

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    I had this issue as well. This is what I did to correct it:

    1)I turned off syncing with FB to prevent future additions of those contacts.
    2) I toggled as indicated above to only show google and phone contacts
    3)On the second field to the right, where you have the quick contact widgets, there is a contact widget that even after doing the above steps still had all my FB contacts, as well as some that were inserted in the quick connect tabs (there are four at the top). I touched/held the contacts tab listed here, and dragged it to the trash. The contacts in the quick tabs remained, so I trashed those too.
    4) I dragged the contacts widget from the main arrow screen to replace the one I trashed.

    Now only the phone contacts (and google ones, if you wish) remain.

    Sometimes TOO much functionality can be a problem lol

    Oh....anyone know how I can get those quick connect tabs back? heh
  12. Droidfish
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    Droidfish New Member

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    What about backing up the datat you'd rather not lose and doing a factory reset on your phone? Don't back up your contacts so only those on googles servers will sync.

    Sent from my Droid using Tapatalk
  13. djbis
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    djbis New Member

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    You can add those back as widgets.
    ...
  14. mc1
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    mc1 New Member

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    How? I just got the phone, so its all new to me :) Where do I go to add them back? I couldn't figure out how to clear them so I just trashed em. But that and the other stuff did clear up the issue stated by the OP.

    THX
  15. djbis
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    djbis New Member

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    Hold your finger on an empty part of one of your screens for a little and a menu will come up. I believe you need to select one of the choices for Motorola Widgets?

    Sorry I am lacking the full procedure, I hope that gets you going. Explore and enjoy :)
  16. fmckinnon
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    fmckinnon New Member

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    I'm having the same issue ... what really stinks is that since all the FB people were imported into my Contacts list, they "imported" into my Google cloud, too. In Gmail, I go to contacts and delete the people, but that doesn't delete them on the phone.

    Now, to make matters worse, when I try to follow the above steps .. .and I click on "Display Groups" ... the only thing that happens is my phone says "Show" ... and nothing else .. no groups or options are displayed.

    HELP!?
  17. djbis
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    djbis New Member

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    Just wanted to update my situation. I waited for a 2.2 update for the X but have not received it.

    After doing some more studying on this case and not having any success I had to reset the phone (to factory settings).

    Keep the sync feature for your facebook account COMPLETELY off, even the partial setting for contacts that ALREADY exist on your phone may end up fouling up your X again. If you make the mistake of allowing sync, go back and DISABLE it before you go to bed or at a time when your phone is on the charger and not needed for the next 2 to 4 hours. After you make your selection to disable sync on your FB account, your phone will likely reboot and remain on the "EYE BOOT SCREEN" for more than an hour. This is normal. Do not remove the battery while this LONG reboot occurs!
    If you let it do its thing it will come back as you desired: without the facebook syncing.
    You may notice that your phone may react slowly for the next couple hours as the phone finalizes the new configuration and removal of contact sync assignments.

    After that it should be smooth sailing.

    Bottom line, users with a high number of FB friends should disable FB sync for now. If you do make the mistake of enabling the feature, follow the instructions above. If that does not help, your phone will need to be reset.

    Verizon stores can backup much of your apps, multimedia, etc and help you with the reset.
  18. fmckinnon
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    fmckinnon New Member

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    djbis,
    Thanks for the update- it's looking as if this will be my last resort as well. A couple of recovery questions:

    1. If I setup my phone w/ the same gmail account I previously used .. will the app store recognize all my previous purchases?

    2. Does the data on the SD card get reformatted as well? I assume all the pictures and videos I've taken are stored there, and not on the phone (though, I'm not sure, nor am I sure how to find out). I can use iPhoto (on my Mac) to pull all of those off, but want to make sure.

    3. After the factory reset - are you using the Facebook App to login, or are you adding your Facebook account via the "Social Networking" app? I've found no real use for the Social Networking app, as I can just use the FaceBook app, and I use a separate Twitter app.
  19. djbis
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    djbis New Member

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    1. For me it seems that everything was recognized. a "Purchased" is listed right on the app in the market, so you just have to re-download.

    2. Its always good to have a backup anyway, so you might want to copy the SD contents for peace of mind. Generally the reset should not affect the data on the SD, but I also believe that you can remove the SD and perform the reset without it. Or as I suggested, head to your nearest store and have them back the stuff up for you. Contacts can be easily backed up with Verizon's own backup utility that came with the X.

    3. That whole "Social Networking" app/widgets are what Motorola thought we would like (MotoBlur?) and it absolutely sucks IMO. I don't use it and would like to remove it from my phone.

    The way to add your account:

    A. After your phone is reset, go to the market and find the official android Facebook app. Updated it/download it, just to make sure your X did not use an old one when it did its factory reset.
    B. After it installs, go to the Facebook app and sign on.
    C. Select "No Sync" on the next menu.

    You should be done shortly after this.

    Now you can log into Facebook and do all the things you want without having the sync feature with your contact list which is what is killing the phone right now. I hope they fix it.

    If you are interested in syncing your contacts photos with the photos they have uploaded to FB, check out: SyncMyPix on the android market.

    Cheers!
  20. fmckinnon
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    fmckinnon New Member

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    Thanks
    I'm in the process of factory reset right now .. .have my mac address book and my ical/google calendar data exported, and imported all pics and videos into iPhoto ... so i should be safe. I will report back once I'm done!
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