1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Can't clear cache after I installed the latest update

Discussion in 'Droid RAZR MAXX HD' started by henryzajac, Nov 10, 2013.

  1. henryzajac
    Offline

    henryzajac New Member

    Joined:
    Sep 21, 2012
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    I installed the latest update on 11/9/13. Now I'm not able to perform the steps to clear the cache. Is anyone else having this same issue?
  2. bkdodger
    Offline

    bkdodger Super Moderator Staff Member

    Joined:
    Dec 13, 2011
    Messages:
    3,177
    Likes Received:
    485
    Trophy Points:
    83
    Location:
    Brooklyn, New York
    Bumping this thread...Can you also elaborate a bit more for us...
  3. henryzajac
    Offline

    henryzajac New Member

    Joined:
    Sep 21, 2012
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    Clearing the cache by following the steps in the attached link.
    http://support.verizonwireless.com/support/devices/knowledge_base.html/66428
    After the update, I don't receive the reboot options for #3. Now I get a screen that says the device is locked and I get caught in an endless reboot loop. I used this process every week before the update so I'm positive that I'm doing exactly what I was doing prior to the update but now it doesn't work.
    Any ideas or help you can provide would be greatly appreciated.
    Thank you
    Henry Zajac
    henry@zajac.name
  4. Yeti35
    Offline

    Yeti35 Member

    Joined:
    Oct 1, 2010
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    6
    Something else is up with your phone. I have the update and just checked mine. I was able to clear cache as well as access everything else.
  5. pksopp
    Offline

    pksopp New Member

    Joined:
    Dec 7, 2012
    Messages:
    63
    Likes Received:
    1
    Trophy Points:
    0
    Same here - no issues clearing cache after the update. I haven't rooted though, if that's relevant.
  6. henryzajac
    Offline

    henryzajac New Member

    Joined:
    Sep 21, 2012
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    Thanks to everyone for your responses. I performed a hard reboot (Power button +Right Volume button) After this hard reboot, I'm able to clear the cache just like before the latest update was installed. Again, thank you very much. I appreciate your help.
  7. Remmy700P
    Offline

    Remmy700P New Member

    Joined:
    Dec 8, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Inland Empire, CA
    What is the purpose of clearing this cache? Are there operational/speed benefits?
  8. henryzajac
    Offline

    henryzajac New Member

    Joined:
    Sep 21, 2012
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    Yes, the response time improves tremendously.
  9. Remmy700P
    Offline

    Remmy700P New Member

    Joined:
    Dec 8, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Inland Empire, CA
    Is it something that owners s/b doing on a periodic basis, or is it a problem solving step?
  10. henryzajac
    Offline

    henryzajac New Member

    Joined:
    Sep 21, 2012
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    I do it once a week. It doesn't hurt anything and it just seems to keep my phone running smoother.
  11. Remmy700P
    Offline

    Remmy700P New Member

    Joined:
    Dec 8, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Inland Empire, CA
    OK. Cool. Thanks for the info.
  12. snowman
    Offline

    snowman New Member

    Joined:
    Dec 22, 2009
    Messages:
    443
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    Tn.
    I'm updated and can still clear cache like the link
Search tags for this page
after android update clen cache
,

can't clear cache android

,

can't clear cache android s4

,

cannot clear cache android

,
cant clear cache android
,
cant clear cache s3
,
clear keyboard cache android
,

clearing keyboard cache android

,
droid x2 cant clear cache
,
galaxy s3 cant clear cache
,

galaxy s3 clear cache

,
how to clean cash on gallery s3
,
how to clear keyboard cache on galaxy s3
,
how to delete keyboard cache rezound
,
motorola droid razr m can't clear cache