Can't access web pages through emails when not on wifi? Is this a setting? Can't find

Discussion in 'Samsung Galaxy S4' started by musicbysterling, Aug 2, 2013.

  1. musicbysterling

    musicbysterling New Member

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    I can instantly access hyperlinks through my emails when I'm connected to wifi but can't when I'm not. Is there a setting I need to change? I just got a replacement s4 and had to reset everything and don't remember this happening before with my other one but can't find a setting to adjust this. PLease help////
     
  2. reybie

    reybie Member

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    Curious... check if Mobile data is enabled.
     
  3. musicbysterling

    musicbysterling New Member

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    Thanks for your help...I checked the mobile data and it seems to be working okay now...no idea how that got unchecked....Many thanks to you!;)
     
  4. reybie

    reybie Member

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    Cool, glad that worked for you.
     
  5. mark5019

    mark5019 New Member

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    my mobile data always unchecks itself
     
  6. bbtkd

    bbtkd Active Member

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    How often is always? Are you running any apps that are designed to save power, such as Juice Defender?
     
  7. mark5019

    mark5019 New Member

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    bingo

    that was the problem


    thank you
     
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how to check emails when not on wifi on samsung s4